Membership and Marketing Director - United Kingdom - Troon International

Description

Beechmont Country Club
Beachwood, OH 44122, USA

Description

BEECHMONT COUNTRY CLUB

With its Centennial anniversary in 2023, Beechmont Country Club is the premier private golf and country club in greater Cleveland where the individual attitudes, values, and interests of the Members cometogether to create a warm and comfortable gathering place to call home. The Club offers endless opportunities to connect with friends and family, whether on the challenging Stanley Thompson designed golf course, in our state-of- the- art fitness center or over a delicious lunch on the patio after a game of tennis. The social calendar is always active with themed dinners, wine tastings, holiday celebrations, family events and more. The camaraderie, friendships, and memories created at the Club are the center of the Beechmont experience.

The Club understands the confidential nature of this process and the information received from all interested parties will be kept in the strictest confidence.

POSITION OVERVIEW

Beechmont Country Club is seeking a dynamic and experienced Membership & Marketing Director. The ideal candidate will develop and execute marketing tactics and strategy that enhances the awareness of the Beechmont CC brand and communicates the story and ongoing execution of the Sales & Marketing Plan working collaboratively with club management, membership committee, and Troon corporate team.

KEY RESPONSIBILITIES

• Drives the content development and facilitates production of all membership related materials, including but not limited to prospecting, onboarding, and retention efforts.
• Leads the content, production/packaging, and delivery of a thorough and accurate onboarding of every new member, ensuring that:
• The process follows a structured plan
• The materials are professionally presented
• The orientation agenda includes key department leads
• The member gains an understanding of every element of the club
• Leads the marketing efforts such as paid digital efforts, synagogue and new homeowner outreach initiatives, realtor relations, etc.
• Manages Beechmont CC social media platforms (Facebook, Instagram, LinkedIn, YouTube) and ensures delivery of consistent, high quality and engaging content; reflective of the Beechmont CC brand.
• Develops a communication plan that outlines all Club communications from emails to newsletters.
• Designs and executes a monthly Club newsletter that features content from each department.
• Engaged with the Beechmont CC App and website platforms.
• Contributes to the overall success of the club and community by consistently interacting with members, coworkers, and management with a positive attitude and focus on culture of hospitality, leadership, and mutual respect.
• Attend Club committee meetings as assigned by the GM/COO.
• Works with other department heads on special projects assigned by the GM/COO.
• Other duties and jobs may be assigned as needed by the GM/COO.

CANDIDATE QUALIFICATIONS AND EXPERIENCE

• Microsoft Office (Publisher, Excel, Outlook, PowerPoint, and Word)
• Excellent oral and written communication skills
• Creative with an eye for design
• Strong organizational skills: time management, attention to detail, ability to self-start.
• Able to multi-task and produce high-quality results with strict deadlines.
• Team player: ability to work cooperatively with other departments, committees, and Board to attain club goals.
• Proficient on social media platforms; experience with ad creation is preferred.
• Familiarity with Jonas system software is preferred.
• Familiarity with Adobe InDesign and Photoshop is preferred.
• Able to work well under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines.
• Has a proven record of showing empathy with members' needs and communicating policy in a positive manner.
• Excellent verbal and written communication skills.
• Verifiable strength in working closely with management to develop and execute the club's vision.
• Exhibit excellent organizational, technological, and time management skills.
• Member-focused; delighted to meet the expectations and requirements of members and their guests.
• Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level.
• A keen eye for detail and driven by data.
• Works well and is well respected by others.
• Career-driven and enthusiastic about the industry.
• Entrepreneurial spirit to create innovative programs while respecting current desires and traditions.

EDUCATION AND CERTIFICATION

Bachelor's degree from four-year college or university, preferably in a marketing/communications program; or five years related experience and/or training; or equivalent combination of education and experience.

REPORTS TO

The Membership & Marketing Director Reports to the General Manager/COO

PHYSICAL DEMANDS

Regularly stand, walk, and sit. Frequently uses hands; reaches with hands and arms. Frequently talks or hears, tastes or smells.

JOB KNOWLEDGE, SKILL, ABILITY PREFERENCES

• Ability to read and speak English is required in order to perform the duties of the job (e.g., the associates are required to communicate with English speaking customers or co-workers,

KEY SELECTION PROCESS CRITERIA

• In addition to the professional qualifications outlined above, the successful candidate will be expected to function as an effective ambassador for the Club and exude a professional demeanor by modeling a natural ability and desire to deliver and promote "joyful service" in his/her daily interaction.

COMPENSATION AND BENEFITS

• Joining a terrific, results-focused, member-centric, caring, and fun team in delivering consistent "5 Star" experiences to a dynamic, engaging, and sophisticated membership who care deeply about the well-being of their professional staff.
• $50k salary plus very competitive incentivized sales commissions.
• Comprehensive benefits package administered by Troon that includes, among others, options for medical, dental, vision, supplemental medical, basic life & AD&D insurance, and 401(k) plan.
• Paid Time Off (PTO) per company policy
• Professional development allowance

INSTRUCTIONS ON HOW TO APPLY

Prepare a thoughtful cover letter addressed to Martin Badinelli, GM/COO of Beechmont Country Club, and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career, and why BCC and the Cleveland, Ohio area will be beneficial to you, your family, your career, and the Club if selected.

You must apply for this role as soon as possible but no later thanMonday, May 13, 2024. This position is available immediately.

Resumes with cover letters can be submitted electronically. No telephone calls please. All candidates will be subject to a background review.