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    Account Development Representative - United Kingdom - InMoment

    InMoment
    InMoment United Kingdom

    6 days ago

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    Description

    Account Development Representative (Remote)

    Department: Account Development

    Employment Type: Full Time

    Location: Remote, UK

    Description

    WHO WE ARE

    At InMoment, we #OwnTheMomentsThatMatter. We believe every moment offers a new opportunity to make an impact. In every interaction, whether it is personal or professional, we are intentional and we take deliberate action to make the lives of our families, teammates, clients, and community better. As you join InMoment and its brands (ReviewTrackers, Lexalytics, and Wootric) you join an industry-leading company who is dedicated to improving experiences and helping businesses take actions through an integrated CX approach:

    • Integrating the voice of the customer wherever they are in their journey (taking surveys, on social media or leaving reviews, calling the contact center).
    • Integrating CX technology to prioritize action and inform business decisions—through self-serve or strategic advisors.
    • Integrating an AI powered approach to eliminating data silos and leveraging intelligence.

    Ultimately, we are the best at helping our clients achieve better business results and Experience Improvement (XI) with the best-in-class CX analytics & action solutions.

    YOUR OPPORTUNITY

    InMoment is looking for a high-energy, driven professional with sound business acumen, strong technical aptitude, and natural sales instincts to join our Account Development team as an Account Development Representative. You will gain experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. InMoment offers a fast- paced, innovative environment where you will be provided the tools and resources to help you be successful and take your career to the next level

    WHAT YOU'LL DO

    • Follow-up in a timely manner on leads that come into the system via webinars, events
      and other marketing efforts
    • Help source new leads and contacts via Salesforce, Linkedin, and Zoominfo
    • Utilize phone and email to follow-up, nurture and qualify leads
    • Prospect, educate and qualify leads to create sales-ready opportunities
    • Follow the established pre-sales process and consistently use to
      document prospect interaction, ensuring efficient lead management
    • Collaborate with other InMoment teams, providing constructive feedback on customer
      needs to ensure competitiveness and provide a clear vision for success

    WHO YOU ARE

    • You live and breathe customer service and demonstrate a customer-first attitude at all times
    • Communicates, if not over-communicates, effectively and effortlessly with internal and
      external stakeholders
    • Exceptional interpersonal and decision-making skills
    • Understands deadlines and goals and can operate with a sense of urgency without sacrificing quality
    • Exhibits a high level of personal accountability, strong work ethic, integrity, and proven
      organizational skills with attention to detail
    • Loves working in a super collaborative, high-tech, fast-paced environment and doesn't
      mind getting their hands dirty - that is, nothing is beneath you if it helps engage new customers and helps InMoment's growth trajectory
    • Technology driven with savvy technical skills
    • Proficient with Google Suite (gmail, sheets, slides, forms etc)
    • Quickly develop company-specific expertise and remain abreast of market changes, customer trends, and competitors' best practices
    • Inspirational team player, colleague, and culture champion within InMoment
    • Collaborative facilitator who develops relationships and loyalty with his/her colleagues at
      all levels of the company
    • This is an entry to a mid-level account development position. Ideal candidates are hungry to
      get their start in technology sales or are looking for the opportunity to learn account
      development within a complex environment
    • Strong ability to learn new technology and ramp-up quickly
    • Ability to work in a high-energy sales team environment as a team player
    • Positive and energetic phone skills, excellent listening skills and strong writing skills
    • Tech savvy, this is a tech company after all
      Bonus Points:
    • Previous experience with Lead qualification/ Sales Development within a SaaS company.
    • Previous Experience with Salesforce, Outreach, and Zoominfo.

    WHAT YOU'LL GAIN

    • Flexible work environment
    • Fun, innovative, collaborative, supportive working environment
    • Employee wellbeing initiatives and offerings such as our Employee Assistance Programme which includes counseling sessions, phone and online support on matters such as Family, Health, Money and Work.
    • Regular performance reviews and bonus incentives
    • Continuous learning and development opportunities
    • Inclusion and Diversity teams - Women of InMoment and InMovement
    • Virtual and face to face team events
    • A competitive salary
    • Private Medical insurance
    • Life Assurance
    • Employee recognition platform points can be used with retailers such as Amazon, and use points for hotels, tickets, gift cards, and charitable donations.
    • Generous holidays
    • Employee recruitment referral scheme
    • Enrolment into the Pension scheme
    • Participate in our Corporate Social Responsibility and Charity Initiatives
    • Support from the leadership team to deliver the best solution and service possible
    #J-18808-Ljbffr
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