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IT Support Engineer
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Marstep Resourcing Solutions Chester, United Kingdom Full timeThis is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. · You may currently be 1st, 2nd or 3rd Line Support. Whatever your current level of experience, you will fi ...
Junior IT Field Based Technical Support Engineer - Wigan, Greater Manchester, United Kingdom - Wn1 IT
Description
WN1 Technology is seeking an IT Field Engineer to join our growing team. This is an excellent opportunity to develop your career within the technology sector.WN1 Technology is a progressive MSP support services company in Wigan with a passion for fantastic customer services who are looking for an IT helpdesk engineer to join our team primarily based in the Wigan office but with some field work.
We work in main areas IT support, managed internet services and managed security infrastructure.Our highly experienced team of professionals are committed to helping organisations navigate the complexities of today's rapidly evolving landscape, as our mission says we will always focus on the 'why' and use our experience to deliver the optimal solution.
You will be responsible for the installation of new equipment and the diagnosing and resolving of site issuesWorking as part of a team, your position is a mix of field and office-based works.
The position is a varied one, with workloads changing daily from laptop installation one day to setup of a multi-tenanted building the next.
Configure & install IT hardware, software or services either onsite or on customer premiseGive advice / training to customers on the best use of their IT systems
Experience of desktop support – Setup of Windows/Mac based hardware for clients, diagnosing and resolving desktop issues.
Designing, installing and maintaining IT networks, including, desktops, laptops, servers, routers, wireless networks, backup systems, antivirus solutions, software, switches, wan connections, email systems, web hosting, VPN solutions, cloud based solutions, campus wide networks, lease lines, DSL circuits, custom software, VOIP, smart phones, multi-tenanted internet access.
Active directory administration, server migration, server failureKeep abreast with new technologies and software updates
Installing new hardware (servers, printers, computer work stations etc)
Microsoft Office 365 setup / administration
Server based – installation, configuration, Active Directory, group policies, hyper-v, DNS, DHCP
Network setup – Installation and configuration of network switches, including routing, vlans, Cisco, Meraki and Ubiquiti.
Firewall configuration to best practices experience in Mikrotik, Draytek products an advantage.
Training staff/customers on new systems
Switch configuration – VLANs, Spanning tree, IP Routing
Can demonstrate previous experience in problem-solving, customer services, clear telephone skills, with a full clean UK driving license
Data cabling experience would be a bonus
Experience of desktop support – Setup of Windows/Mac based hardware for clients, diagnosing and resolving desktop issues
Microsoft Office 365 setup / administration
Server based – installation, configuration, Active Directory, group policies, hyper-v, DNS, DHCP
Network setup – Installation and configuration of network switches, including routing, vlans, Cisco, Meraki and Ubiquiti
Firewall configuration to best practices experience in Mikrotik, Draytek products an advantage
Switch configuration – VLANs, Spanning tree, IP Routing
Can demonstrate previous experience in problem-solving, customer services, clear telephone skills, with a full clean UK driving license
Data cabling experience would be a bonus
A competitive salary commensurate with experience
Opportunities for professional growth and development
Full Induction and training
Job Type:
Full-time
Salary:
£25k to £30k depending on experience
Hours:
Monday to Friday 8.Sign up to our mailing list for further information on our services
