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    Hygiene Service Technician - United Kingdom - Severn Trent Water

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    Description
    We're Hafren Dyfrdwy, one of the 11 regulated water and wastewater companies in England and Wales.

    Employing over 130 people, we're a local company based in Wrexham and Powys and from providing clean water every time our customers turn on the tap to returning it to rivers even cleaner than we took it, we are proud to take care of one of life's essentials.

    We are passionate about ensuring the future well-being of generations in our region, and within Wales as a whole, and playing our part in supporting on the well-being goals is central to our strategy.

    Working within our reactive Customer Network Operations Department You get the chance to join the Distribution Service Delivery team as a Distribution Service Technician, where you will be responsible for the operation and maintenance of Hafren Dyfrdwy's Underground Network Infrastructure.

    You will be involved in a number of daily tasks set to aid the inspection, improvement and repair of our assets, such as; routine maintenance on key equipment, mains cleansing & flushing, disinfection of mains, tracing mains & apparatus and identifying contamination risks.

    You will also possess great communication skills as you'll be responding to and resolving any issues raised by a customer or member of the public and first point of contact, furthermore, you'll be also be communicating with different departments within the business and working with our contract partners

    Throughout your time within this amazing team you'll be dedicated to providing the best possible service of potable drinking water to our customers and you'll follow the Distribution vision Statement: "Great people working in a safe, Proactive operation and maintenance Organisation.

    Delivering excellent customer service at least cost." Please be aware, as part of this role you will undertake a rotating shift pattern (Associated allowances will be paid accordingly).

    Your key accountabilities in helping us will be:

    You will also Constantly strive to make improvements to the section with ideas being shared with Network Operations Management.

    You will actively participate in any special project assigned to the department, such as Ice-Pigging, hard flushing and essentially any maintenance project of the Network system and Actively engage with the leakage investigations at any level and deploy any data loggers, flow or pressure management technology
    You'll perform the duties of the role in compliance with statutory or regulatory standards, e.g. – hygiene, NRSWA (New Roads & Street Works Act) and environmental

    The role will undertake the full range of duties involved in delivering an effective leakage detection service, this will include DMA (District Metered Area) Ownership and validation under DMA Improvements.

    Trial and monitor and report on new technology and working methods with a view to implement across the business with appropriate training and support

    Please note this role involved indoor and outdoor work in all weathers, you will also be on a stand by rota to help out with out of hours emergencies, and a driving licence is required as travel is involved.

    Please be aware, as part of this role you will undertake a rotating shift pattern (Associated allowances will be

    We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

    We employ thousands of people from across our community who really care about what they do.

    And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

    We do more, because we care.

    We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential.

    And we'll also help you play your part in looking after the environment and the community in which we live.


    Salary:
    £30,390 (based on experience)
    ~23 days holiday
    ~ Annual bonus scheme (of up to £1,500 per annum based on company performance)
    ~ Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
    ~ Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
    ~ Electric vehicle scheme and retail offers
    ~ Family friendly policies

    Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails Seniority level Entry level

    Employment type Full-time

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