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    Customer Support Representative - United Kingdom - Venatu Consulting Ltd

    Venatu Consulting Ltd
    Venatu Consulting Ltd United Kingdom

    2 weeks ago

    Default job background
    Description

    Client Support Representative

    GBP12.50 Per Hour

    Doncaster

    Temporary

    Our client is looking for a Client Support Representative to support them during a busy period.

    The vacancy is based in Doncaster and will be for 2 4 weeks.

    This is an immediate start for the right person.

    Duties include.

    • Ensure that new applications are processed.
    • To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
    • Take ownership and responsibility when handling customer enquires via inbound or outbound calls and other communication mediums, investigating and responding to queries and calls proactively and efficiently.
    • Working closely with other departments to ensure clients pass through the transfer process with fluidity.
    • Regularly updating clients with regards to their applications
    • Contacting clients to retrieve any required information and to answer any queries they may have.
    • Maintaining up to date client records on the business database
    • Dealing with confidential information

    Requirements

    • Confident Telephone Manner
    • Ability to call customers to update them on the progress of an application.
    • Respond to inbound calls efficiently and politely.
    • General Administration updating the CRM system.
    • Must have excellent Customer Service Skills
    • Computer Literate
    • Confidential when handling customer information

    Hours of Work 9am - 5.30pm Monday Friday (40 Hours per week)

    Customer Service is a vacancy that sits within the commercial division in Venatu Recruitment Group. If you are currently seeking a temporary vacancy and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail.

    At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system.

    This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.

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