- Experience with high level administration
- Some knowledge of credit control would be preferred
- Excellent written and verbal communication skills, with the confidence to make outbound calls
- Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths
- Proficiency in MS Outlook and Excel
- Attention-to-detail and accuracy are paramount
- Full driver's license
- Identify and collate information necessary to open credit limits on customer accounts
- Accurate and swift data entry of all payments (cheques, BACS, FP, CHAPS, etc.) on to the relevant customer accounts
- Process bank transfer and cheque payments promptly for orders on mail order accounts to maintain timely delivery services
- Ensure timely upload of bank information to facilitate the Direct Debit process
- Keep customer information on credit accounts up-to-date, making sure any changes are carried out without delay
- Responsible for timely generation and distribution of customer invoices, credit notes and statements
- Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services
- Dealing with queries relating to credit accounts, including questions about payment allocations
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Credit Control Administrator - Bristol, United Kingdom - Venn Group
Description
Venn Group
Credit Control Administrator
Avonmouth
£25k
Experience required:
Responsibilities:
If you are interested in this position or would like to find out more about similar roles please contact Olivia Bournes and email your updated CV to