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    IT Support Analyst - United Kingdom - Just Group plc

    Just Group plc
    Just Group plc United Kingdom

    1 week ago

    Default job background
    Part time
    Description

    We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.

    With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.

    Quite simply, we help people achieve a better later life.

    We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.

    We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.

    We have two brand-new positions to join an existing team of Defined Benefit Technical Specialists within the Defined Benefit Operations Team here at Just.

    This role would suit a Senior Pensions Administrator with excellent technical DB pensions knowledge looking to take the next step in their career.

    You will be required to provide technical support, guidance, and training to the DB Administration team.

    Additionally, you will work on a variety of operational tasks, from making/approving monthly payroll payments to managing customer queries and complaints.

    You will also work closely with our Third-Party Administration operational team and the Implementation team, providing support with administrative and member queries.

    While this role is listed as full-time, we are also happy to consider applicants wishing to work on a part-time basis.

    We need agile operators, who can quickly find solutions and are committed to doing the right thing for our customers.

    To fulfil our purpose to help people achieve a better later life.
    Provide technical support and guidance to the DB Member Services team.

    Ensure DB Senior Leadership Team and affected teams up to date about specific technical and legislative issues relevant to DB de-risking by way of research, analysis, and liaison with industry bodies.

    Identify risks and administrative requirements presented by existing and proposed DB related legislation and regulations.

    Review process guides and maps to ensure that they meet legislative and regulatory requirements, ensuring they adhere to the TCF, Conduct, and vulnerable customer principles.

    DB policy administration as required, working with the Third-Party Administration team, including providing technical guidance on member queries, DSAR's, and complaints.

    Support the DB Operations team and wider DB Team with various tasks associated with client requirements, administration, reporting, MI, payments, and data validation.

    Design and deliver training that is appropriate for internal as well as TPA staff members.
    Support DB Implementation Services and the Business Development teams with any ad-hoc technical matters and any queries.
    Strong technical understanding of DB Pensions; its legislation, taxation, and regulatory framework.
    Experience of working alongside or for a TPA administering DB Pensions or BPA products.
    Good understanding of DB de-risking administration requirements and how they differ from standard pensions administration.
    Training individuals and groups of people.
    Clear focus on quality, service, and results.
    Good Microsoft office skills particularly Outlook, Excel, Word, PowerPoint, and Teams.
    Flexible approach with the ability to work as part of a team in a fast-moving environment.
    At least 5 years' experience working in the Pensions Industry.
    Previous experience of working for a DB Pensions De-Risking company beneficial.
    Previous project team experience, especially related to pension scheme activities.

    We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025.

    Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just.

    We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+.

    There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.
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