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Farnborough

    Service Support Co-ordinator - Farnborough, United Kingdom - Venus Recruitment Limited

    Venus Recruitment Limited
    Venus Recruitment Limited Farnborough, United Kingdom

    6 hours ago

    Default job background
    Full time
    Description
    Job description
    Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for a customer focused Service Co-ordinator/Sales Co-ordinator/Customer Service Representative to provide key aftermarket contact and support to customers and the team.
    Tasks
    • Working together as part of a team of 8 within the Spare Part Section to provide the best support to customers whilst maximising the efficiency.
    • Identify, quote and process spare part orders
    • Provide information via email and phones to customers and engineers.
    • Provide customer quotations, order processing and order acknowledgements.
    • Ensure all customer requests are handled professionally and in a timely manner.
    • Deal with invoicing and all administration surrounding the aftermarket sales.
    Essential Skills
    • Very organised and efficient - with the ability to multitask.
    • Ability to manage own workload and drive results.
    • Capable of digesting complex technical information (full training given).
    • Excellent attention to detail.
    • Good general communication skills - able to communicate effectively at all levels.
    • Excellent attitude to customer care.
    • Ability to work as part of a team.
    • UK Driving Licence.
    Benefits
    Excellent benefits including generous pension, 25 days holiday plus BH, Charity day, Work place nursery benefit, gym discounts, DIS, Excellent training and opportunities. Hybrid working after probation.


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