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    Financial Promotions Team Leader - London, United Kingdom - Saga Group

    Saga Group
    Saga Group London, United Kingdom

    1 week ago

    Default job background
    Description
    Permanent
    Kent Hybrid

    As a Supply Chain Lead, you will be responsible for managing our Insurance supply chain, specifically in claims, underwriting and/or distribution of third-party relationships.

    In this varied role, your day-to-day will range from onboarding of new suppliers, performance management to contracted service levels and conducting due diligence requirements.

    You will provide 1LOD against performance, contractual and or regulatory risks and ensure any incidents are raised in accordance with best Practice.

    You will assist management in the oversight of the outsourced supply chain for motor and home claims department, including but not limited to our vehicle repair network, salvage suppliers, hire providers, legal services, home loss assessors and adjusters.

    We offer total flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

    As one of our Supplier Relationship Leads, you will be responsible for managing third-party supplier and distribution relationships within our underwriting and claims teams in order to ensure adherence to contractual and/or regulatory requirements.

    Providing a 1LOD against performance, contractual and or regulatory risks and ensuring any incidents are raised in accordance with best Practice
    Ensuring contracts are up to date, in line with corporate governance and contain the appropriate risk transfer where suppliers are managing risks
    Commercial negotiation, drafting and concluding contracts and service level agreements in accordance with governance policies

    Maintaining accurate and up to date records of all third party suppliers, to include performance, contract, audit and due diligence updates.

    Supporting internal business units in their review of operational, information security and financial due diligence processes.
    Ensure measures are in place, monitored and reviewed in order to aid control of claims costs.

    Continual monitoring of MI across claims outsourced suppliers, identifying and managing performance issues and managing implementation of recommended actions.

    Act as escalation / referral point for operation teams in relation to supplier issues, complaints and/or compensation recovery (home and motor).

    Work with third party suppliers to ensure all audit recommendations and actions are implemented in a timely and effective manner ensuring delivery to the required standard, escalating areas of potential risk acceptance.

    To be a successful Supplier Relationship Lead it is essential you have experience within a claims function and have strong stakeholder management skills with proven background in influencing and engagement of senior leaders.

    Experience of supply chain management would be preferable, but not essential.
    Flexible approach, personable and able to embrace change
    Demonstrable competence in writing clear and concise executive summaries and producing performance packs for senior management

    We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

    We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

    25 days holiday + bank holidays
    ~ Option to purchase additional leave up to 5 extra days
    ~ Pension scheme matched up to 10%
    ~ Colleague discounts including family discounts on cruises and holidays
    ~ Range of reductions and offers from leading retailers, travel groups and entertainment companies
    ~ Enhanced maternity and paternity leave
    ~ Company performance related annual bonus - Up to 5%
    ~ Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance andthe Saga Magazine.

    At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

    We value diversity not just because it is the right thing to do, but because diverse teams perform better.

    Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50as we are champions of age inclusivity.

    We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

    For more information on our DEI policies please visit our Saga Careers page.

    If you currently work for a Saga Group company and wish to take advantage of our referral programme, please log in first and find the job within the Careers Hub and use the Refer a Friend feature there, providing your friend's details.

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