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    Key Account Manager, EUROPE - London, United Kingdom - Trip Travel Singapore Pte

    Trip Travel Singapore Pte
    Trip Travel Singapore Pte London, United Kingdom

    4 days ago

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    Description

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

    About Us

    Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of , Ctrip, Skyscanner, and Qunar.

    Across its platforms, Group integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.

    We have four Customer Service Centers for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

    We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.

    What You'll Do

    • Drive the market in reaching key performance indicators (KPIs) for account profile by developing and sustaining strong partner relationships, providing relevant data insights and superior consulting services to key account hotel partners (revenue management advice, marketing opportunities on )
    • Ensure that key account product (coverage, content, rates and availability) is consistently optimized and competitive on Group to maximize customer conversion. Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs
    • Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts. Help to launch promotional campaigns to enhance productivity and opportunities to manage room availability and maintain competitiveness on Group
    • The ability to communicate well with partners to help grow our business portfolio including preparation of relevant presentation materials to aid in growing our business during partner meetings
    • Understand the market and good knowledge of the industry
    • Ideally with strong knowledge of direct connectivity, and experience working with chain hotel

    Who You Are

    • A minimum of 5 years of key account management, specifically within the chain hotel sector
    • In-depth understanding of the OTAs industry and European market dynamics
    • Strong analytical capabilities & presentation skills
    • Travel will be required for partner meetings
    • Flexibility to fast-changing business environment, and a fast leaner
    • Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives)
    • Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-driven
    • Relationship Management, sincere relationship builder
    • Proficiency in English, other languages a plus but not required
    • Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance

    Why Group

    We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

    What's more?

    • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
    • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
    • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
    • We encourage flexible work arrangement
    • Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

    Click the link to learn more about What makes Group a leading global travel service provider?

    Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish

    Find out more job opportunities at

    Have a good trip, and see you soon

    #J-18808-Ljbffr
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