Jobs
>
London

    Complaints Officer - London, United Kingdom - Baltimore Consulting

    Baltimore Consulting
    Baltimore Consulting London, United Kingdom

    Found in: Jooble UK O C2 - 5 days ago

    Default job background
    Description
    Interim SEND Complaints Officer
    6 Months Interim Contract
    Full time
    London- Local authority

    We have an exciting opportunity working with a Local Authority within Southeast, the role itself will require you to assist the SEND department in reducing the backlog of complaints working with various stake holders and leaders to ensure positive outcomes.

    Senior Officer Experience
    Understands the SEND Complaint process, understanding how to draft responses.
    Previous Experience in Dealing with SEND Complaints
    Previous Local Authority Experience
    You will be working with a small team who each have their own allocated list of complaints.
    You will be given complaints that are currently between stages 1 and 2 of the complaint process.

    We have multiple vacancies across our Education Team and across several Local Authorities nationwide, so even if you think this role isn't quite right for you, we may well have other roles that are more suitable, so please do get in touch.

    Alternatively, if our roles are more relevant to a friend or colleague, please know that we offer a senior referral scheme that rewards you upon the successful placement of the candidate, so it's worthwhile getting in contact.


  • Essential Employment

    Complaints Officer

    Found in: Jooble UK O C2 - 17 hours ago


    Essential Employment London, United Kingdom

    Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633 · As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. · Your role within the complaints team will involve handl ...

  • AKTON Resourcing Ltd

    Complaints Officer

    Found in: Jooble UK O C2 - 3 days ago


    AKTON Resourcing Ltd London, United Kingdom

    Complaints Officer · Westminster - Hybrid · I am recruiting for a local authority who is looking for someone to engage with residents via telephone, email, and formal written correspondence. Your responsibilities will encompass logging new complaints, processing compensation clai ...

  • Ackerman Pierce Ltd

    Complaints Officer

    Found in: Jooble UK O C2 - 2 days ago


    Ackerman Pierce Ltd London, United Kingdom

    Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. · Book post inspections ...

  • AKTON Resourcing Ltd

    Complaints Officer

    Found in: Talent UK 2A C2 - 5 days ago


    AKTON Resourcing Ltd City of Westminster, United Kingdom Temporary

    Complaints OfficerWestminster - Hybrid I am recruiting for a local authority who is looking for someone to engage with residents via telephone, email, and formal written correspondence. Your responsibilities will encompass logging new complaints, processing compensation claims, a ...

  • Daniel Owen Ltd

    Senior Complaints Officer

    Found in: Indeed UK C2 - 1 day ago


    Daniel Owen Ltd Westminster, United Kingdom Full time

    Senior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excel ...

  • Coyles

    Senior Complaints Officer

    Found in: Talent UK 2A C2 - 5 days ago


    Coyles City of Westminster, United Kingdom Temporary

    One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key playe ...

  • AKTON Resourcing Ltd

    Senior Complaints Officer

    Found in: Talent UK 2A C2 - 5 days ago


    AKTON Resourcing Ltd City of Westminster, United Kingdom Contract

    Senior Complaints OfficerWestminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.You will support the Complaints and Service Improvement Team with incoming complex housing co ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Jooble UK O C2 - 17 hours ago


    Novax Recruitment Ltd London, United Kingdom Temporary, Full time

    Job Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...

  • Daniel Owen Ltd

    Senior Complaints Officer

    Found in: Click to Hired UK C2 - 1 day ago


    Daniel Owen Ltd City of Westminster, United Kingdom Temporary, Full time

    Senior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need exc ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Talent UK C2 - 3 hours ago


    Novax Recruitment Ltd Westminster, United Kingdom Full time

    Job Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...

  • Vox Network Consultants

    Housing Complaint Officer

    Found in: Jooble UK O C2 - 5 days ago


    Vox Network Consultants London, United Kingdom

    Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions · Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines. · Lead o ...

  • Tower Hamlets Partnership

    Senior Complaints Officer

    Found in: Talent UK C2 - 3 hours ago


    Tower Hamlets Partnership London, United Kingdom Permanent

    An exciting opportunity has arisen to join the Council's Complaints Service as a Senior Complaints Officer. · This role is required to ensure the compliance of the Councils' statutory obligations under children's, adults and public health complaints legislation as well as invest ...

  • AKTON Resourcing Ltd

    Complaints Resolution Officer

    Found in: Talent UK 2A C2 - 5 days ago


    AKTON Resourcing Ltd Newham, United Kingdom Temporary

    Complaints Resolution OfficerNewhamJob Role To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and mainta ...

  • Adecco

    Complaints Review Officer

    Found in: Talent UK 2A C2 - 1 day ago


    Adecco Newham, United Kingdom Temporary

    We are currently recruiting for a Complaints Review Officer on behalf of our public sector client based in East London.This is an interim contract initially for 3 to 6 months with view for further extension and is paying £23.48 per hour PAYE or £30.81 per hour Umbrella.Responsibl ...

  • Ackerman Pierce Ltd

    Repairs Complaints Officer

    Found in: Talent UK 2A C2 - 1 day ago


    Ackerman Pierce Ltd Brent, Greater London, United Kingdom

    Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. · Principal Accountabili ...

  • Daniel Owen Ltd

    Complaints /Resolution Officer (Housing)

    Found in: Talent UK 2A C2 - 5 days ago


    Daniel Owen Ltd City of London, United Kingdom Contract

    Complaints / Resolutions Officer Role Legal Disrepair Officer - Housing / RepairsSE LondonHybrid Working - 1 day in the office a week Temp to Perm RoleDealing with stage 1 and stage 2 complaints Leading Social Housing Organisation requires a Complaints Officer to support the comp ...

  • CRA GROUP LIMITED

    RMS Complaints Resolution Officer

    Found in: Talent UK C2 - 3 hours ago


    CRA GROUP LIMITED London Borough of Newham, United Kingdom

    3 months contract with an East London based Local Authority · Job Summary: · To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. · To work as part of a team to deliver high quality responses to customers complaints a ...

  • CRA GROUP LIMITED

    RMS Complaints Resolution Officer

    Found in: Talent UK C2 - 3 hours ago


    CRA GROUP LIMITED London Borough of Newham, United Kingdom

    Job Description · 3 months contract with an East London based Local Authority · Job Summary: · To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. · To work as part of a team to deliver high quality responses to cust ...

  • Essex County Council

    Compliance and Complaints Officer

    Found in: Talent UK C2 - 3 hours ago


    Essex County Council Chelmsford, United Kingdom Full time

    Compliance and Complaints Officer · Fixed Term, Full Time · Up to £30,335 per annum · Location: Chelmsford · Working Style: Anywhere worker · Please note as an Anywhere Worker, your work will be undertaken using a combination of working from home, remotely and from an office base ...

  • CRA GROUP LIMITED

    Complaints Casework Officer

    Found in: Talent UK C2 - 3 hours ago


    CRA GROUP LIMITED Slough, United Kingdom

    3 monthscontract with a Berkshire based LocalAuthority · KeyDuties/Accountabilities: · Providingeffective administrative support including logging council wideComplaints Member (Councillor) casework and queries receiveddirectly from Members ofParliament. · Ensuredepartments respo ...