Jobs
>
London

    Housing Complaint Officer - London, United Kingdom - Vox Network Consultants

    Vox Network Consultants
    Vox Network Consultants London, United Kingdom

    Found in: Jooble UK O C2 - 1 day ago

    Default job background
    Description
    Provide dedicated case management for adhoc complex cases ensuring there is a clear audit of steps being taken and monitoring the delivery of resolutions
    Draft high-quality responses for Stage 2 complaints and work with respective directors to meet statutory timelines.
    Lead on investigating and responding to complex cases, including Stage 2 complaints, high profile ME's and ombudsman cases.
    Support the Council to meet performance targets and regulatory requirements through proactively monitoring and reporting on performance and compliance with the Housing Ombudsman Code
    Experience in composing thorough and professional complaint responses
    Experience working in councils or housing associations
    Contract

    Initial 6 to 12 month ongoing contract with the opportunity to extend
    PAYE via Umbrella
    Monday to Friday 9am to 5pm

  • Novax Recruitment Ltd

    Complaints Officer

    Found in: Jooble UK O C2 - 3 days ago


    Novax Recruitment Ltd London, United Kingdom

    Job Title: Senior Complaints Officer · Job Type: Temporary · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. The Senior Complaints Officer will be a key player in managing and responding to complex housing c ...

  • Reed

    Complaints Officer

    Found in: Jooble UK O C2 - 2 days ago


    Reed London, United Kingdom Full time

    My client, a London social housing provider, seek an experienced Corporate Complaints and InsightOfficer to start asap · The Corporate Complaints & Insight Officer role is pivotal to the success of delivering a first-class customer experience . This role is central to the seamle ...

  • Essential Employment

    Complaints Officer

    Found in: Jooble UK O C2 - 4 days ago


    Essential Employment London, United Kingdom

    Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633 · As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. · Your role within the complaints team will involve handl ...

  • Allied Healthcare

    Complaints Officer

    Found in: Jooble UK O C2 - 3 days ago


    Allied Healthcare Westminster, Greater London, United Kingdom

    Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE - Reference: RQ1241633 · As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. · Your role within the complaints team will involve hand ...

  • Ackerman Pierce Ltd

    Complaints Officer

    Found in: Jooble UK O C2 - 6 days ago


    Ackerman Pierce Ltd London, United Kingdom

    Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. · Book post inspections ...

  • Daniel Owen Ltd

    Senior Complaints Officer

    Found in: Indeed UK C2 - 5 days ago


    Daniel Owen Ltd Westminster, United Kingdom Full time

    Senior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excel ...

  • AKTON Resourcing Ltd

    Senior Complaints Officer

    Found in: Click to Hired UK C2 - 3 days ago


    AKTON Resourcing Ltd City of Westminster, United Kingdom Contract, Full time

    Senior Complaints Officer · Westminster · I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. · You will support the Complaints and Service Improvement Team with incoming complex h ...

  • Coyles

    Senior Complaints Officer

    Found in: Talent UK 2A C2 - 1 day ago


    Coyles City of Westminster, United Kingdom Temporary

    One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key playe ...

  • NorseCare

    Complaints Support Officer

    Found in: Jooble UK O C2 - 1 day ago


    NorseCare United Kingdom

    Complaints Support Officer · Salary £21,342 · 37 Hours per week · East Hampshire Norse is currently recruiting for a complaints Support Officer to join our team at Bedford Road in Petersfield. · This position is being offered on a full time, permanent contract working 37 hours ...

  • AKTON Resourcing Ltd

    Senior Complaints Officer

    Found in: Talent UK 2A C2 - 1 day ago


    AKTON Resourcing Ltd City of Westminster, United Kingdom Contract

    Senior Complaints OfficerWestminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.You will support the Complaints and Service Improvement Team with incoming complex housing co ...

  • Cyngor Caerdydd/Cardiff Council

    Complaints & Communications Officer

    Found in: Jooble UK O C2 - 3 days ago


    Cyngor Caerdydd/Cardiff Council United Kingdom

    An exciting opportunity has arisen within Housing & Communities Service Area for a Complaints & Communications Officer. · The successful candidate will provide effective communications, responding to complaints and enquiries for the Quality & Appeals Team. About the Job · The ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Jooble UK O C2 - 4 days ago


    Novax Recruitment Ltd London, United Kingdom Temporary, Full time

    Job Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Click to Hired UK C2 - 3 days ago


    Novax Recruitment Ltd City of Westminster, United Kingdom Contract, Full time

    Senior Complaints Officer · Westminster · £25 per hour (umbrella) · Full Time Contract ( 3 months ) · Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid workin ...

  • Daniel Owen Ltd

    Senior Complaints Officer

    Found in: Click to Hired UK C2 - 5 days ago


    Daniel Owen Ltd City of Westminster, United Kingdom Temporary, Full time

    Senior Complaints Officer · Based in Westminster · Office based/Hybrid. 3 days in 2 days remote potentially. · £24.53per hour PAYE · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need exc ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Talent UK C2 - 3 days ago


    Novax Recruitment Ltd Westminster, United Kingdom Full time

    Job Title: Senior Complaints Officer · Location: Westminster · Salary / Pay Rate: £29 P/H (Umbrella) · Job Type: Temporary · The Role · We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need ex ...

  • Tower Hamlets Partnership

    Senior Complaints Officer

    Found in: Talent UK C2 - 3 days ago


    Tower Hamlets Partnership London, United Kingdom Permanent

    An exciting opportunity has arisen to join the Council's Complaints Service as a Senior Complaints Officer. · This role is required to ensure the compliance of the Councils' statutory obligations under children's, adults and public health complaints legislation as well as invest ...

  • Novax Recruitment Ltd

    Senior Complaints Officer

    Found in: Talent UK C2 - 3 days ago


    Novax Recruitment Ltd Westminster, United Kingdom Full time

    Senior Complaints Officer · Westminster · £25 per hour (umbrella) · Full Time Contract ( 3 months ) · Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid workin ...

  • AKTON Resourcing Ltd

    Complaints Resolution Officer

    Found in: Talent UK 2A C2 - 1 day ago


    AKTON Resourcing Ltd Newham, United Kingdom Temporary

    Complaints Resolution OfficerNewhamJob Role To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints and enquiries. To develop and mainta ...

  • Adecco

    Complaints Review Officer

    Found in: Talent UK 2A C2 - 5 days ago


    Adecco Newham, United Kingdom Temporary

    We are currently recruiting for a Complaints Review Officer on behalf of our public sector client based in East London.This is an interim contract initially for 3 to 6 months with view for further extension and is paying £23.48 per hour PAYE or £30.81 per hour Umbrella.Responsibl ...

  • Ackerman Pierce Ltd

    Repairs Complaints Officer

    Found in: Talent UK 2A C2 - 4 days ago


    Ackerman Pierce Ltd Brent, Greater London, United Kingdom

    Do you have experience in Housing Repairs? We have an exciting new role as a repair's customer coordinator ensuring that complex cases of disrepair, complaints and insurance claims are solved as well as customer's homes are safe, sound and in good repair. · Principal Accountabili ...