- A current CV
- A short cover letter introducing yourself
- A separate document answering the following questions:
- Why do you want to work in a student-facing role?
- Whilst working in a student-facing environment students can become distressed and upset.
- Can you please give us an example of a time when you have de-escalated a difficult situation in the workplace, and what the outcome was. Please outline your ability to work under pressure, maintain attention to detail, and prioritise your own workload in order to meet deadlines.
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Office Experience Lead
1 week ago
DEPT® London, United Kingdom**Office Experience Lead** · **WHO ARE WE?** · The bigger picture**: DEPT **is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many mor ...
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People Experience Officer
1 week ago
Dogs Trust London, United KingdomSalary · £31,000 - £34,000 per year + benefits · Location · HQ, London · Job Type · Permanent · Hours per Week · 35 · Closing Date · Tuesday 28 February 2023 · **Are you a fantastic communicator with experience of working in a Human Resources, Organisational Development or Commun ...
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Patient Experience Officer
4 days ago
Venn Group London, United Kingdom**Full-time Temporary Contract Requirement** · **Patient Experience Officer** · Venn Group is currently working with a reputable NHS organisation in London for a Patient Experience Officer to support the organisation. · - Provide a central and visible point of contact for any ser ...
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Student Experience Officer
5 days ago
KP UK London, United Kingdom**We are looking for a Student Experience Officer (Front Desk) to join our Student Experience team on a 3 month fixed-term contract** · You will provide all students and visitors with an outstanding experience in Kaplan training locations. You will ensure all administrative tasks ...
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Student Experience Officer
1 week ago
King's College London London, United KingdomJob Description · To support the Student Experience Manager (SEM) in the development and delivery of an enhanced and distinctive student experience within the King's Foundations. · To support King's Foundations students in their effective transition to a UK HE environment, enhanc ...
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Student Experience Officer
1 day ago
King's College London London, United KingdomJob id: Salary: £37,332 - £42,099 per annum, including London Weighting Allowance. · Posted: 10 May 2024. Closing date: 02 June 2024. · Business unit: King's Education. Department: King's Foundations. · Location: Strand Campus. Category: Professional & Support Services. · Back to ...
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Work Experience Officer
4 days ago
Big Creative Training Ltd London, United KingdomBig Creative Training is a well-established and expanding creative industry training provider with a long track record of delivering positive outcomes for learners. Our mission is to improve the lives of young people through high quality training and creative industry experiences ...
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Student Experience Officer
5 days ago
Point Blank Music School London, United KingdomWe are seeking a confident and outgoing person who prides themselves on delivering a high-quality customer experience through friendly, empathetic problem solving. · Based at our Penn Street campus, you will be the initial point of contact for students and visitors, providing a w ...
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Work Experience Officer
1 week ago
Capital College Group Camden Town, United KingdomAt Capital City College Group (CCCG) we are dedicated to transforming lives through exceptional education and training. Our focus is providing our learners with the skills to be successful in their futures, whether that is continuing in education through higher education, or an a ...
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Events and Student Experience Officer
1 week ago
Australasian Recruitment Company London, United Kingdom**Events and Student Experience Officer - Hybrid** · **Salary: £20.11 per hour** · This is an exciting opportunity to work as an Events and Student Experience Manager for one of the top universities in London. Our client is seeking an Events and Student Experience Manager with ex ...
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Senior Student Experience Officer
1 week ago
King's College London London, United KingdomJob Description · Core duties include: · - To lead and manage student welcome & induction activity, delivering bespoke inductions to meet the specific needs of King's Foundations students, liaising with key academic staff within the Department and as well as Professional Services ...
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Student Education Experience Officer
1 day ago
Digby Morgan London, United Kingdomsummary · - _ docklands, london_ · - _ £32,000 - £34,000 per year_ · - _ temporary_- specialism · - secretarial & admin- reference number · - seeo0124 · - job details · Do you consider yourself to have strong interpersonal skills? Are you confident at maintaining relationships wi ...
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Events and Student Experience Officer
1 week ago
Australasian Recruitment Company London, United KingdomEvents and Student Experience Officer - Hybrid · **Salary**: £20.11 per hour · This is an exciting opportunity to work as an Events and Student Experience Manager for one of the top universities in London. Our client is seeking an Events and Student Experience Manager with experi ...
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The Royal Opera House London, United Kingdom**Permanent position** · **Full time (40 hours per week) - £27,500 per annum** · **Based in: Covent Garden, London** · The Royal Opera House welcomes audiences to performances of ballet and opera and events in excess of 1 million per year. The Visitor Experience team ensures that ...
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User Experience Support Officer
1 week ago
Greater London Authority London, United Kingdom**Key information**: · **Salary**:£45,210**Grade**:7**Contract type**:Fixed Term**Reference**:042148**Contract details**:Fixed Term Contract 24 months**Application closing date**:Tue, 05/09/ :59**About The Role**: · Do you have a passion and curiosity to understand what people ne ...
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Visitor Experience and Marketing Officer
17 hours ago
Museum of Brands London, United Kingdom**Role Description: Visitor Experience and Marketing Officer** · **Job Title **Visitor Experience and Marketing Officer · **Responsible to **Museum Manager · **Works with **All team members, volunteers, trustees · **Contract **Permanent, full time, 80% also available · **Location ...
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Senior Student Experience Officer
1 week ago
King's College London London, United KingdomJob Description · Core duties include: · - Manage & continually enhance the department's student extra-curricular programme to create a sense of belonging and opportunities for students to succeed at King's Foundations. · - Work closely with key stakeholders to manage & deliver a ...
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User Experience Support Officer
1 week ago
Department for Environment, Food and Rural Affairs London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £25,915 - £30,402- National: £25,915 - £27,116, London: £29,082 - £30,402 For details of our pay on appointment policy, please see below under the heading 'Salary'.- A Civil Service Pension with an average employer contributi ...
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Work Experience Placement Officer
2 days ago
Morley College - Chelsea Centre Chelsea, United Kingdom**About Morley College London** · Morley College London is a busy, creative, inclusive and welcoming learning environment. Providing short courses and accredited qualifications for lifelong learning across London, we cover everything from English and Maths to ceramics, jewellery, ...
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British Red Cross London, United Kingdom**Digital Fundraising Product Experience Officer** · **Location: UK flexible** · **Contract type: Permanent** · **Hours: 35 hours per week** · **Salary: £40,000 per annum plus £3,344 Inner London Weighting if applicable** · **Could your digital fundraising skills help transform t ...
Student Experience Officer - London, United Kingdom - Regent's University London
Description
How to apply
Please provide:
Candidates who do not provide all requested information may not be considered.
Role Details
We are seeking a Student Experience Officer to act as the first point of contact for all non-academic specific queries and provide advice and support as required.
Regent's University London is committed to providing a peerless student experience. You will take a case-management approach to student support by identifying students who require additional support and ensuring students receive accurate and timely responses to queries. You will also provide course-related administrative support that relates to the student experience.
To be successful, you should have experience of providing high quality customer and/or student support and a background of dealing with customers/students from a range of different and diverse backgrounds. You will be a strong administrator, with excellent organisational skills and will have the ability to use a variety of different computer systems.
Personalised education is what we do, and we believe that every student is unique and exceptional, so you'll also be customer focused with great communication and interpersonal skills and a strong focus on the student journey.
Interviews will likely be held week commencing 13th May.
About us
Regent's University London is a private university right in the heart of Royal Regent's Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student's talents, potential, and aspirations.
Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.
We are a small, friendly and supportive University offering great benefits for our staff. Please visit our website for further information.
£35,096 to £41,153 per annum (dependent on skills, experience and qualifications), Grade: G