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CSM Manager
1 day ago
Iron Mountain London, United KingdomIron Mountain Customer Success Manager in London , United Kingdom · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudl ...
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CSM Manager
2 weeks ago
J&C Associates Ltd London, United KingdomJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Customer Success ...
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CSM Manager
2 weeks ago
Org3D United KingdomCustomer Success Manager - Remote - UK & Ireland Join one of the fastest growing companies in the legal tech spaceWe're looking for a strategic customer success manager to join an AI powered legal tech startup.The role:Work with up to 25, key mid-market and enterprise accounts.Tr ...
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CSM Manager
1 day ago
zeroG - AI in Aviation London, United KingdomCustomer Success – Customer Success Management / · We're looking for our next Customer Success Manager to join our growing London team Reporting to the Head of Enterprise Customer Success, as the Customer Success Manager will drive value, feature adoption, customer retention and ...
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CSM Manager
2 weeks ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United KingdomA leading Service Management SaaS organisation investing heavily in Customer Success. Flexible/ mature approach to work with a fully-remote set up.The CCO is a well-recognised leader across the CS community and a trusted partner to ABR.If you're in the Service Management sector a ...
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CSM Manager
3 weeks ago
Remark Able London, United KingdomCustomer Success. Marketing Technology. Retention. Client Strategy and Satisfaction. · Is this you? If so, keep reading as this could be the role for you · Are you an experienced key client Customer Success Manager with a strong commercial skillset? · Would you love to be part o ...
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CSM Manager
2 weeks ago
Zenergi United KingdomCustomer Success Manager · Sales · Employment Type: Permanent · Location: Remote · Reporting To: Customer Success & Retention Director · Please Note: while we are advertising these roles as remote, there will be an expectation that this person will be prepared to travel to c ...
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CSM Manager
3 weeks ago
J&C Associates Ltd London, United KingdomJob Description Job Title: Solution Customer Success Manager · Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Custome ...
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CSM Manager
1 week ago
Ultimate Asset United Kingdom £35,000 - £40,000Customer Success Manager - SaaS Up to £35-40k base Hybrid role 2 days in the office, near Hampshire/Basingstoke/Reading The Company This company are small but fast growing SaaS platform used to predict and prevent risk across multiple industries.The RoleIt's a classic CSM role, f ...
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CSM Manager
5 hours ago
Builder London, United KingdomWe're on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and ...
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CSM Manager
1 day ago
Builder - What would you Build? London, United KingdomBuilder is looking to grow a team of exceptional Customer Success Managers in the UK who will be responsible for ensuring the ongoing success of customers using our Studio Store product. · We're on a mission to make app building so easy everyone can do it - regardless of their b ...
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CSM Manager
5 days ago
Fundpath Ltd London, United KingdomAs the Customer Support Manager (CSM) the focus of the role will be to lead successful client's through onboarding, adoption and renewal phases, manage reporting and business review process with key stakeholders, implement user engagement and account retention strategies and supp ...
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CSM Manager
5 days ago
Iron Mountain United KingdomCustomer Success Manager England , United Kingdom Apply Now · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly part ...
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CSM Manager
3 weeks ago
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United KingdomA leading Service Management SaaS organisation investing heavily in Customer Success. · Flexible/ mature approach to work with a fully-remote set up. · The CCO is a well-recognised leader across the CS community and a trusted partner to ABR. · If you're in the Service Manageme ...
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CSM Manager
1 week ago
Builder United KingdomWe're on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and ...
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CSM Manager
3 weeks ago
Guidebook Inc. United KingdomGuidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps, with no technical skills required. · Thousands of organisations across the globe use Guidebook to create mobile applications for events, university campus open houses, v ...
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CSM Manager
3 weeks ago
HashiCorp, Inc. United KingdomThe Technical Customer Success Manager (TCSM) is accountable for achieving and sustaining adoption and value, via delivering onboarding, consumption & risk mitigation workstreams. You will be responsible for driving customer outcomes across Onboarding, consumption and risk mitiga ...
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CSM Manager
2 weeks ago
Gravitee Topco Limited. London, United KingdomABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owner ...
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CSM Manager
1 day ago
Iron Mountain London, United KingdomCustomer Success Manager Feltham , United Kingdom Apply Now · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly part ...
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CSM Manager
1 week ago
Hyperexponential Ltd London, United KingdomCustomer Success @ hyperexponential · With a rapidly expanding customer base, we're scaling our Customer Success team to ensure every customer receives the exceptional support they deserve. You'll collaborate closely with our Customer Success Lead and cross-functional teams, inc ...
CSM Manager - United Kingdom - Dlocal Corp
Description
We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.What will I be doing?
Working with both our internal teams as well as clients.
Provide "voice of customer feedback" to internal DLOCAL teams.
Develop effective long-term key customer relationships.
Collaborate with customers to better understand their goals and ambitions.
Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities to develop and align prioritized project plans for assigned accounts with identified milestones and goals.
Develop Customer Success methodologies and own team initiatives that improve productivity.Interact and work together with the different areas of the company.
What skills do I need?
Our ideal candidate is a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.
Fluent in written and verbal English.Customer Success experience (B2B preferred).
Advanced Excel Skills.
Experience in payments - Huge advantage.
Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.
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