- Solve complex problems for customers and be on top of ambitious expectations
- Partner closely with customers while communicating proactively regarding overall progress of queries
- Exhibit first-class customer service
- Drive operational excellence through quality closures and efficient management of issues
- Have the opportunity to mentor and coach other team members
- Minimum of 2 years of related experience
- Expectant graduate expecting to obtain bachelors level degree, preferably in a STEM related subject although others will be considered. Graduates within the past 12 months will also be considered
- World-class customer service, phone etiquette and work ethic
- Ability to excel under pressure
- Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
- Experience with job-associated databases or software
-
Customer Support Advisor
2 days ago
City & Guilds Group Glasgow, United KingdomWe have a great opportunity for a customer-focused individual to join our small and friendly team as a Customer Support Advisor (Digital Support Coordinator) here in Glasgow. · Have you got a high level of numeracy and IT skills and you are passionate about great customer experie ...
-
Digital Support Advisor
2 days ago
University of Strathclyde Glasgow, United Kingdom**Salary**: £31,396 - £34,980 · **FTE**: 1 (35 Hours/week) · **Term**: Fixed Term (12 months) · **Closing Date**: 07/04/2024 · This is an exciting new role designing and delivering digital communications to strengthen the reach and impact of the Children and Young People's Centre ...
-
Customer Support Advisor
1 week ago
Search Consultancy Glasgow, United KingdomAre you an experienced Customer Service Advisor? · Are you comfortable with high call volumes and a fast-paced environment? · Are you ready to join a stable, fun and friendly team? · Then this Customer Service Advisor role is for you · The company · My client, who is based in Gla ...
-
Customer Support Advisor
22 hours ago
Search Consultancy Glasgow, United KingdomAre you an experienced Customer Service Advisor? · Are you comfortable with high call volumes and a fast-paced environment? · Are you ready to join a stable, fun and friendly team? · Then this Customer Service Advisor role is for you · The company · My client, who is based in Gla ...
-
Quality Assurance Support Advisor
1 week ago
Luddon Construction Ltd Glasgow, United KingdomOne of the Country's leading privately owned Construction Companies, **Luddon Construction Ltd** is an extremely successful and reputable Civil Engineering, Building and Surfacing Contractor based in Glasgow, with operations and projects now spanning throughout the whole of the U ...
-
Cancer Care Support Advisor
1 week ago
AXA Glasgow, United Kingdom**Description**: · It's an exciting time at AXA Health, with significant investment planned to transform, deliver new digital services to our customers and streamline and automate our business processes. As part of this, we're looking for talented individuals to join our Cancer C ...
-
Senior Technical Customer Support Advisor
3 days ago
Dell Glasgow, United KingdomJoin us to do the best work of your career and make a profound social impact as a **Senior Technical Customer Support Advisor **(Senior Technician) on our Technical Support Team at our Citypark offices in** Glasgow.** · **What you'll achieve** · As a Senior Technical Support Tech ...
-
Family Support Initiative Advisor
1 week ago
The Lennox Partnership Barrhead, United Kingdom**Family Support Initiative Advisor East Renfrewshire: Job Description** · We are looking to increase our staff resources in the East Renfrewshire area. Reporting to the Project Leader this is an exciting time to join our team to play an active role in the new Family Support Init ...
-
Customer Support Advisor
23 hours ago
KwikFit Motherwell, United Kingdom**About us** · Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit - whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in ...
-
Customer Support Advisor
1 week ago
The Beal Group Cumbernauld, United KingdomWe're looking for a highly motivated Customer Support Adviser to join our fantastic team and deliver a first-class customer experience. · Tony Beal Ltd is a manufacturer of commercial têxtile products for a number of industries, including oil & gas, defence, modular, construction ...
-
Service Support Advisor
2 days ago
Falcon Foodservice Equipment Stirling, United KingdomFalcon Foodservice have an exciting opportunity for a bright and dynamic Service Support Advisor to be part of our technical service team, in a key operational role. · **Key Responsibilities** · The successful applicant shall: · - Ensure customer contacts are handled and/or route ...
-
Customer Support Advisor
1 hour ago
City Room Rentals Stirling, United KingdomExciting Summer Job Opportunity - May to September · Join City Room Rentals for an incredible summer experience We are a dynamic Booking Management and Advertising Company that specializes in connecting students and universities globally to purpose-built accommodations in the UK. ...
-
Customer Support Advisor
1 week ago
City Room Rentals Stirling, United KingdomCity Room Rentals is a specialist niche Booking Management and Advertising Company with a core focus of delivering specialist market consultancy to leading universities, property funds and investors. City Room Rentals matches and connects students and universities from around the ...
-
Customer Support Advisor
1 week ago
City Room Rentals Stirling, United KingdomCity Room Rentals is a specialist niche Booking Management and Advertising Company with a core focus of delivering specialist market consultancy to leading universities, property funds and investors. City Room Rentals matches and connects students and universities from around the ...
-
In-work Support Advisor
4 days ago
The Fedcap Group Kilmarnock, United KingdomFedcap Employment (part of The Fedcap Group) is a not-for-profit organisation delivering employability solutions across a range of UK contracts through a blend of local frontline professional teams. Our services are more vital than ever before to individuals and their wider commu ...
-
Weekend Customer Support Advisor
2 days ago
KwikFit Bellshill, United Kingdom**About us** · Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit - whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in ...
-
Weekend Customer Support Advisor
1 week ago
KwikFit Bellshill, United Kingdom**About us** · Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit - whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in ...
-
Customer Support Advisor
1 week ago
Canadian Imperial Bank of Commerce Glasgow, United Kingdom Part timeClient Service Representative Part-time (15 hours/week) page is loaded Client Service Representative Part-time (15 hours/week) · Apply locations New Glasgow, NS time type Part time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the ...
-
Technical Customer Support Advisor
6 days ago
Dell GmbH Glasgow, United KingdomSenior Technical Customer Support Advisor · At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. We answer qu ...
-
Graduate Technical Customer Support Advisor
1 week ago
Dell Glasgow, United Kingdom Full timeWhat you'll achieve · As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs. · You will: Solve complex probl ...
Senior Technical Customer Support Advisor - Glasgow, United Kingdom - Dell
Description
What you'll achieveAs a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:Every Dell Technologies team member brings something unique to the table.
Here's what we are looking for with this role:
Essential Requirements