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    IT Help Desk/Service Desk Engineer - United Kingdom - Careeraddict

    Careeraddict
    Careeraddict United Kingdom

    1 week ago

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    Description
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    Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology.

    As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution.

    You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team.

    Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business.

    Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles.

    Strong interpersonal and customer service skills.
    Experience working in a service management function.
    Flexible to work on a shift rotation basis.

    Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK.

    Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. Employment type Full-time

    Job function Information Technology
    Industries IT Services and IT Consulting
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