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    Banqueting Manager Conference - Birmingham, United Kingdom - Cairn Group

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    Description
    Conference & Banqueting Manager (Work Experience)

    As part of our Work Experience Program / Hotel Takeover, we're excited to give you the opportunity to join us and really get to experience the day to day working life within this position A quick overview of the responsibilities of the role, and the things you might be doing during your work experience with us...

    You'll be responsible for ensuring the Conference & Banqueting operations run smoothly and that customers are satisfied with the quality of their event, the facilities, and all service they receive.

    You'll work closely with other departments to ensure every aspect of the conference/event/banquet is delivered as per requirements and expectations.

    Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions
    Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks


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