Jobs

    Service Manager - Blackburn, United Kingdom - SimWest Engineering

    SimWest Engineering
    SimWest Engineering Blackburn, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description
    Service Manager


    Sector:
    Engineering/Machinery Manufacturing Industry


    Location:
    Blackburn, Lancashire

    Salary:
    Up to £70,000 + Bonus & Benefits


    Join a leader in innovative machinery solutions, committed to enhancing operations and customer experiences in one of the fastest growing manufacturing sectors.

    They are seeking a proactive Service Manager to spearhead their global support team and push the boundaries of service excellence.


    What You'll Do:

    • Manage and mentor a team of field service engineers to maintain the highest standards of service delivery.
    • Develop and implement strategies to improve service efficiency and manage comprehensive field operations, including installation, maintenance, and troubleshooting.
    • Act as the main liaison with customers, resolving service issues and fostering long-term trust.
    • Ensure adherence to all safety and regulatory standards in all service activities.
    • Conduct performance evaluations, facilitate training, and support your team's career development.
    • Collaborate with sales and project teams to enhance customer satisfaction and operational success. Lead initiatives for process improvement, revenue growth, and cost reduction.

    What You'll Bring:

    • Proven leadership in service management, ideally within relevant industrial machinery or engineering industries.
    • Exceptional team leadership capabilities with a proven track record of motivating a cross functional engineering team (Mechanical, Electrical, Software).
    • Resilience in high-pressure environments and adeptness at managing multiple priorities.
    • Strong problem-solving skills with a commitment to continuous personal and team improvement.
    • Excellent interpersonal and communication skills.
    • Flexibility for travel as needed.

    What's on Offer:

    • A basic salary between £60,000 - £70,000 pa (dependent on experience).
    • An attractive Bonus Scheme.
    * 33 days holiday (including Bank Holidays)


    • Private Healthcare & Life Assurance Schemes
    • Salary sacrifice schemes.
    • Career development opportunities within a leading company.

    Apply Today:


    Are you ready to lead and inspire? If you are passionate about service excellence and effective team management, we want to hear from you.

    Join a business that can offer a rewarding work environment where your efforts are recognised and valued


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