- Helpdesk support for users, day to day issue management, acting as first line support and escalating tickets to senior developers as required
- Reporting; development and maintenance of reports
- User management; new profiles, changes to profiles
- First line of contact with Access for logging issues and identifying recurrent issues and training needs.
- System development support to Proclaim Manager including workflow template updates and development
- Spotting trends in helpdesk tickets, investigating and resolving the root problem to avoid future tickets.
- Helpdesk support for users, day to day issue management, acting as first line support and escalating tickets to senior developers as required
- Reporting; development and maintenance of reports
- User management; new profiles, changes to profiles
- First line of contact with Access for logging issues and identifying recurrent issues and training needs.
- System development support to Proclaim Manager including workflow template updates and development
- Spotting trends in helpdesk tickets, investigating and resolving the root problem to avoid future tickets.
- Excellent and up to date technical knowledge of Proclaim
- Experience of working in a family law firm (preferred)
- A problem solver with a 'can do' attitude
- Determination to see a task through to the end
- Full-time (35 Hours, Monday - Friday) with flexibility to accommodate diverse lifestyles and responsibilities. Check out our approach to flexible working: -and-community/.
- Salary; circa. £35,000
- A well-being culture, including Mental well-being days and access to counselling sessions
- Volunteering leave
- Diversity public holidays
- 26 days holiday
- Enhanced adoption, maternity and paternity pay
- Paid leave for fertility treatment
- Emergency dependants leave
- Bereavement leave
- Medicash health insurance - 24/7 GP's, dental, counselling, gym discounts
- Bonus
- Training grants
- Life Assurance
- Contributory pension
- Flexible working
- You've read this job ad
- You have Proclaim experience and this piques your interest to explore it further
- You let us know you're interested
- You speak with us and realise what a great bunch we are
- You join our amazing team and don't look back
-
Property Legal Assistant
1 week ago
Ceres Recruitment Harrogate, United KingdomThis is a fantastic opportunity for an experienced Legal Assistant to join the Commercial Property Department of this highly regarded law firm based in Harrogate. Due to internal promotion my client is seeking an experienced Legal Assistant/Secretary to provide support to their F ...
-
Conveyancing Assistant
3 days ago
SaccoMann Harrogate, United KingdomJob Details: · **Posted**: · - August · **Location**: · - Harrogate, North Yorkshire**Salary**: · - £ £25000 per annum · **Division**: · - Paralegals,Secretarial and Business Support · **Practice Area**: · - Residential Conveyancing · **Type**: · - Permanent · **Experience**: · ...
-
Senior Associate
6 days ago
rradar Leeds, United Kingdomrradar is looking for a Senior Associate solicitor to join us and work as part of the Commercial Disputes team in either our Leeds, Hull or Birmingham office. · This is a fantastic opportunity to join a close-knit team, where you will gain exposure to a broad range of interesting ...
-
Cost Negotiator
1 week ago
Fletchers Solicitors Leeds, United Kingdom**Cost Negotiator** · **Fletchers Solicitors Ltd have a fantastic opportunity for an experience Cost Negotiator to join the growing Cost team** · **Location: Southport/ Manchester/ Leeds/Hybrid** · If you are looking for a new role in a growing company that offers a great work li ...
-
Senior Cost Negotiator
1 week ago
Fletchers Solicitors Leeds, United Kingdom**Senior Cost Negotiator** · **Fletchers Solicitors Ltd have a fantastic opportunity for an experience Senior Cost Negotiator to join the growing Cost team** · **Location: Southport/ Manchester/ Leeds/Hybrid** · If you are looking for a new role in a growing company that offers a ...
-
Operations Team Leader
1 week ago
S&G Response Halifax, United KingdomS&G Response have been taking the hassle out of vehicle road accidents since 2009. Holding a Gold accreditation from Investors in People, our mission is to enter our customers lives briefly but leave a positive impact that lasts a lifetime. Were looking for an Operations Team Lea ...
-
Accounts Assistant
1 day ago
Ceres Recruitment Huddersfield, United KingdomI am currently seeking an experienced Account Assistant to join the accounts team of a law firm based in central Huddersfield. This role is ideally suited to someone with previous experience of working within an accounts function, you will be highly numerate with a strong eye for ...
-
Information Technology Developer
2 weeks ago
Stowe Family Law LLP Harrogate, North Yorkshire, United KingdomWho 'is' Stowe Family Law? · Stowe Family Law LLP is the country's largest specialist family law firm with over 130 lawyers across 86 offices. We're the experts in what we do and the way we help our clients is exceptional. In the last few years, we've grown the business by over 1 ...
-
Christians Against Poverty Bradford, United Kingdom**Location** · Bradford · **Department** · Church Engagement · **Salary Min** · **Full Time/Part Time** · Full time · **Hours** · 37.50 · **Ref No** · 10023 · Please note that although this role is full time part time would be considered (30 hours minimum) · Context: The Church E ...
-
Attendance & Welfare Officer
1 day ago
Ryedale Learning Trust Nawton, United Kingdom**Are you a self-proclaimed "Attendance Guru" with an uncanny ability to spot a missing student in a crowd? Do you have a radar for sniffing out excuses better than a detective hunting for clues?** If you answered "YES" with enthusiasm, then we want YOU to be our next Attendance ...
-
The Church of England Harrogate, United KingdomWe are looking for an ordained leader who will develop significant areas of ministry in two settings in the Diocese of Leeds. Based in St Mark's Harrogate, a large and growing charismatic church, they will serve as an associate minister with particular responsibility for develop ...
-
Lawyer
1 day ago
Service Care Solutions West Yorkshire, United KingdomJob Description · Job Title: PI Solicitor or Experienced Paralegal · About the Company · This Law firm is a award-winning legal firm based in Leeds. They are looking for a PI Solicitor or Paralegal to join their busy and well-established Psychiatric Injury Department. The departm ...
-
Claims Solicitor
1 week ago
Clayton legal Leeds, United KingdomMy client is an Award-winning North Leeds law Firm who is looking for a Solicitor/Fee Earner with experience in dealing with Claimant Clinical Negligence matters. · Handling a variety of clinical negligence claims from inception to settlement, including both pre and post litigat ...
-
Lawyer
2 hours ago
Service Care Solutions West Yorkshire, United KingdomJob Title: PI Solicitor or Experienced Paralegal · About the Company · This Law firm is a award-winning legal firm based in Leeds. They are looking for a PI Solicitor or Paralegal to join their busy and well-established Psychiatric Injury Department. The department deals with a v ...
-
Clin neg solicitor
1 week ago
Clayton legal Leeds, United KingdomMy client is an Award-winning North Leeds law Firm who is looking for a Solicitor/Fee Earner with experience in dealing with Claimant Clinical Negligence matters. · This is a fantastic opportunity for a highly driven and motivated candidate to be involved with the expansion of o ...
-
Systems Analyst
2 weeks ago
Abstract Group Leeds, United KingdomAs a Cloud-First Digital Solutions provider, Abstract build and deliver innovative, stand-out services that enable our clients to operate effectively and competitively in their markets. Our services, include software development, data analytics, digital transformation, and talent ...
-
Search Engine Optimization Specialist
1 week ago
Zeal Leeds, United KingdomThe sp_landing is set by Spotify to implement audio content from Spotify on the website and also registers information on user interaction related to the audio content. · __We're on the hunt for our a talented SEO Specialist to join our team. · This role offers hybrid working a ...
-
Team Leader
4 hours ago
Fletchers Group Leeds, United KingdomFletchers Solicitors Ltd have a fantastic opportunity to join our growing EL/PL Team. · To lead and develop fee earning teams in line with company processes, standards, and strategy. · About Fletchers Solicitors: · Fletchers is a rapidly growing law firm specialising in person ...
-
Lawyer
1 week ago
Service Care Solutions West Yorkshire, United KingdomJob Title: PI Solicitor or Experienced ParalegalAbout the CompanyThis Law firm is a award-winning legal firm based in Leeds. They are looking for a PI Solicitor or Paralegal to join their busy and well-established Psychiatric Injury Department. The department deals with a variety ...
-
Court of Protection Solicitor
1 week ago
G2 Legal Limited Leeds, United Kingdom Full timeThis leading, national law firm is currently looking to hire a Court of Protection Team Leader, based in Leeds on a hybrid basis with requirement to travel to the Manchester office. · In the role you will be Leading a team in the Court of Protection & Private Client Department pr ...
Proclaim Developer - Harrogate, North Yorkshire, United Kingdom - Stowe Family Law LLP
Description
If you are an amazing proclaim developer, trainer or just general expert who wants to work for a growing company with great opportunity for progression then keep reading.
Who 'is' Stowe Family Law? Stowe Family Law LLP is the country's largest specialist family law firm with over 130 lawyers across 86 offices. We're the experts in what we do and the way we help our clients is exceptional. In the last few years, we've grown the business by over 150%, so now is a great time to join us, we've already laid the groundwork and now, we're about to build something special. We have big ambitions for Stowe Family Law: to serve more clients than ever before and make Stowe the best place to work for our people. Interested? Good, because you have the unique opportunity to join our growing in-house proclaim department, working alongside other specialists. You'll train our staff in the use of Proclaim to get the most out of the system, to be more efficient and to ensure quality of data. Reporting into our Proclaim Manager, you will be responsible for day-to-day help desk queries, identifying training needs and work through BAU requests, delivering this across multiple office locations. This is a full-time, permanent position offering flexibility in terms of location. The role can be based from various locations, including Yorkshire, the North East, the North West, and the Midlands, with the need to attend the Leeds or Harrogate office for team meetings every few months. Requirements What will I be doing?If you are an amazing proclaim developer, trainer or just general expert who wants to work for a growing company with great opportunity for progression then keep reading.
Who 'is' Stowe Family Law? Stowe Family Law LLP is the country's largest specialist family law firm with over 130 lawyers across 86 offices. We're the experts in what we do and the way we help our clients is exceptional. In the last few years, we've grown the business by over 150%, so now is a great time to join us, we've already laid the groundwork and now, we're about to build something special. We have big ambitions for Stowe Family Law: to serve more clients than ever before and make Stowe the best place to work for our people. Interested? Good, because you have the unique opportunity to join our growing in-house proclaim department, working alongside other specialists. You'll train our staff in the use of Proclaim to get the most out of the system, to be more efficient and to ensure quality of data. Reporting into our Proclaim Manager, you will be responsible for day-to-day help desk queries, identifying training needs and work through BAU requests, delivering this across multiple office locations. This is a full-time, permanent position offering flexibility in terms of location. The role can be based from various locations, including Yorkshire, the North East, the North West, and the Midlands, with the need to attend the Leeds or Harrogate office for team meetings every few months. Requirements What will I be doing?Send me alerts about jobs like this.
Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .
Job Overview
ID:
1090991
Date Posted:
Posted 2 days ago
Expiration Date:
06/05/2024
Location:
Harrogate
Competitive
Send me alerts about jobs like this.
Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .
Share
Complete the form below to send this job to a friend.
Job Location
Complete the form below to report this job.
#J-18808-Ljbffr