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    Service Quality Lead - London, United Kingdom - Cushman & Wakefield UK

    Cushman & Wakefield UK
    Cushman & Wakefield UK London, United Kingdom

    2 weeks ago

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    Description
    Change Management - Cluster Lead
    The Cluster Lead for Change Management will join our APAC Total Workplace dynamic team.

    The incumbent will play a pivotal role in helping our clients transform their workplaces to meet the demands of the modern workforce.

    You will lead and deliver change management projects, working closely with clients to understand their needs, develop tailored solutions, and guide them through successful implementation.

    Strategic Leadership - Mentor and coach Variable Change Managers, Guest Relations Host, Community Hosts, Site Leads and the larger Workplace Experience team, helping them develop their skills and expertise while leading the design and execution of innovative and customized solutions for clients.

    Team Development - Be proactive in managing direct reports' workplan, career planning and foster a culture of feedback, continuous learning and professional growth.

    Project Oversight - Oversee multiple complex change management projects simultaneously and monitor project progress, risks, and quality, and take proactive measures to address issues.

    Bachelor's degree in a relevant field; 7-15 years of experience in workplace strategy, change management, design or related fields.

    ~ Proven track record of leading successful workplace transformation projects.
    ~ Strong stakeholder management skills
    ~ Change management certification (e.g., As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
    Career development and a promote from within culture;
    An organisation committed to Diversity and Inclusion
    We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

    We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions.

    We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent.

    We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

    We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

    We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it.

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