- Manage operational workstreams – including Asset and Engineering, and Soft Services Support Services functions – to successfully deliver all contractual and Skanska business obligations and requirements. Operational workstreams may adapt to meet business needs.
- Develop the team so that all employees under your remit understand the contract deliverables for their department and are competent and suitably trained to achieve the required quality and output of work
- Work in partnership with the Senior Technical Manager and others to understand the solutions or recommendations for works and ensure that agreed solutions are implemented in line with legislative, contractual, mandatory, and statutory requirements
- Implement methodical work planning and scheduling and provide Management Information to ensure visibility of works performance.
- Manage the contracts and service delivery performance of outsourced services, for example, catering, cleaning, grounds maintenance and critical hard services service contracts.
- Accountable to achieve the financial and budgetary performance (Profit & Loss) of the direct and indirect resources required to deliver the operational services, working with the Commercial and other teams to ensure that all cost recovery and revenue opportunities are achieved, and our entitlements are applied as per the contract
- Actively engage and involved in Skanska's quarterly forecast to review cost and revenue and measure performance in monthly cost value reconciliation (CVR) reviews and help the team to prepare narratives on any variances. Help the team towards achieving revenue and GI targets and maximise where and when possible.
- Work collaboratively with the Client and Customer and engender a culture of customer focus with your and all site teams, taking ownership of business meetings to prepare agendas and capture minutes and actions.
- Operational lead experience within BOTH Hard and Soft FM, being able to demonstrate knowledge and competency to lead operational and technical teams across both functions.
- Management of FM services within a PFI contract or Defence or Secure Environment preferable.
- Excellent Stakeholder Management skills are essential, being well experienced to work and communicate with frontline employees through to meeting (presenting, working with, and negotiating) with senior Clients and Customers.
- Ability to hold DV security clearance.
-
Head of Operations
5 days ago
Skanska Middlesex, United Kingdom**General information**: · **City/town**: · - Middlesex**Job field**: · - Other Operations**External closing date**: · - Friday, March 15, 2024**Type of contract**: · - Permanent**ID**: · - 3645**Description and requirements**: · Skanska, one of the world's leading project develo ...
-
Head of Academic Operations
1 week ago
John Lyon School Harrow, United KingdomThe Head of Academic Operations works within the Academic Leadership Team with a range of individual responsibilities and supporting the academic leadership in delivery of the School's academic objectives. The Head of Academic Operations will need to be flexible and forward think ...
-
Head of Operations
5 days ago
Tiger Recruitment Ltd West London, United KingdomTiger Recruitment was founded in 2001 and specialise in placing high calibre support staff. We recruit across all industry sectors and for clients looking to fill permanent, temporary, fixed term contract and virtual vacancies. Our clients range from FTSE 100's, Financial Service ...
-
Head of Operations
1 week ago
Emery Little Hemel Hempstead, United KingdomDo you relish getting stuck into the detail of systems and processes whilst also seeing the bigger picture? · Are you full of innovative ideas for improvement and confident communicating these to the rest of the team? · We're recruiting for the key role of Head of Operations at E ...
-
Head of Operations
1 week ago
Brentford Football Club Brentford, United Kingdom**Job Title**:Head of Operations - Stadium** · **Department: Operations** · **Reporting**:Head of Operations and Facilities** · **Location: 27GWR** · **Salary: £50,000 - £60,000 per annum (dependent on experience)** · **Closing date: 15 March 2024** · Brentford FC is a bit differ ...
-
Head of Operations
1 week ago
British Airways Heathrow, United KingdomBritish Airways has been flying for over 100 years and our success has been driven by our team's passion and drive for excellence. Great journeys require first-class aircraft. That is why our world class engineering function is so important to the British Airways customer experie ...
-
Head of Operations
2 days ago
British Airways Heathrow, United KingdomHead of Operations - Outsourced Maintenance · British Airways has been flying for over 100 years and our success has been driven by our team's passion and drive for excellence. Great journeys require first-class aircraft. That's why our world class engineering function is so impo ...
-
Head of Operations
6 days ago
Collins Property Recruitment Richmond, United KingdomThey are an exciting fast-growing business in property management and property investment, looking for a new Head of Operations to join the successful team. · They are tenacious with their mission to redefine what it means to rent a home. They see challenges as problems to be sol ...
-
Head of Operations
1 week ago
Lipton Media Fulham, United Kingdom**Head of Operations (Confex Operations) - Large-Scale Events** · **£55,000 - £62,000 +Bonus** · Global media events business seeks a Head of Operations for their Confex business. · This role is a 9 month maternity contract. · Hybrid Working · The Head of Operations will lead, ma ...
-
Head of Operations
2 days ago
Lipton Media Fulham, United Kingdom**Head of Operations (Confex Operations)** · **£55,000 - £62,000 +Bonus** · Global media events business seeks a Head of Operations for their Confex business. · This role is a 9 month maternity contract. · Hybrid Working · The Head of Operations will lead, manage and develop the ...
-
Head of Operations
1 week ago
Connect Health Camden, United Kingdom**Job details**: · Job reference · - REQ001272 · Date posted · - 14/02/2023 · Application closing date · - 01/03/2023 · Location · - Camden · Salary · - £60,000 - £65,000 · Package · - Blank · Contractual hours · - Blank · Basis · - Full time · Job category/type · - Management · ...
-
Head of Operations
1 week ago
Antella Recruitment London, United KingdomHead of Operations · £45,000 + Bonus and Benefits · Fully Remote within the UK · My client is one of the world's leading global digital online training and marketing platforms within the travel industry. · They partner with global travel suppliers such as airlines, cruise compani ...
-
Head of Operations
4 days ago
Red Recruit Ltd London, United KingdomOur client is a well-respected removal company who is currently seeking a Head of Operations & Storage for their team based in London, to oversee all inbound and outbound operations, inventory management and implementing procedures to increase efficiencies. · As the Head of Opera ...
-
Head of Operations
4 days ago
Charity People Wandsworth, United KingdomIf you have Operations experience and are seeking a new job in South London, Charity People wants to hear from you. We are looking for a full-time Head of Operations to oversee service planning and delivery, financial and business management, governance,and strategic development. ...
-
Head of Operations
1 week ago
Akkodis London, United KingdomHead Of Operations / Payment / Payments / Treasury / settlements · **Job Title**:Head of Operations · **Contract type**:Fixed term contract (12 months) - Hybrid (London) · **Salary**:£80-85,000 + Additional benefits · An exciting opportunity has arisen for a Head of Operations to ...
-
Head of Operations
4 days ago
Churchill Service Solutions London, United KingdomHead of Operations - Guest Services · £60,000 to £70,000 per annum plus 15% annual performance bonus. · London · - Making the workplace a destination_ · We Put People First so you can Deliver Outstanding Service · We are looking for a dynamic, ambitious, and empathetic Head of Op ...
-
Head of Operations
1 week ago
Howden Group Holdings London, United KingdomFrom day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. · People come to Howden Group Holdings for l ...
-
Head of Operations
3 days ago
United Trust Bank London, United Kingdom**Role Purpose**: · The Head of Operations is responsible for contributing to excellent business outcomes, together with ensuring operational resilience and effectiveness is embedded within the current and future processes and culture of the business. They also make sure that ass ...
-
Head of Operations
2 days ago
Altum Consulting London, United Kingdom**Head of Operations & Change| £50-60k | 6 month FTC | Hybrid working |** · This Head of Operations and Change position is a fantastic opportunity to join a small but growing charity going through a pivotal moment of change and expansion. This role will be crucial to keeping the ...
-
Head of Operations
1 week ago
Gray & Associates Recruitment Services London, United Kingdom**Head of Operations - £210pd - £240pd - South East London** · **Start ASAP for six months initially, potential temp to perm opportunity** · **Hybrid role - three days office based in South East London, remaining days remote** · We are currently recruiting for a **Head of Operati ...
Head of FM Operations - Eastbury, Hertfordshire, United Kingdom - Skanska UK Plc
Description
FM Project DirectorNorthwood
Company Overview
We are Skanska Building Services, part of the Global Project development and construction Company – Skanska plc. Building Services are a leading facilities management company dedicated to delivering exceptional services to our clients.
With a focus on both hard and soft FM solutions, we are committed to excellence in every aspect of our operations.
We specialize in managing facilities across various sectors, ensuring efficiency, sustainability, and client satisfaction.Position Overview & Purpose
Based on our prestigious PFI, defence sector contract at Northwood Headquarters, we currently seek a Head of Facilities Management Operations to manage the operational requirements of both the Hard and Soft Facilities Management contracts, to meet the obligations and deliverables to the Service Level Agreement.
The Operational functions include Planned, Reactive and Small-Scale Extra Works, and the provision of customer support functions.This key role sits within the Leadership team , reporting directly into the Project Director coordinating the operational works of your teams alonside the technical, H&S and performance teams to ensure all works are correctly planned and delivered to meet statutory and mandatory, and business requirements.
Key Responsibilities:
We are looking for:
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams.
We call it Naturally Skanska.Reasonable adjustments
We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.
More information about the role
Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska.
For a full role profile, please contact us:
Closing date
The closing date for this vacancy may be subject to change any time at the sole discretion of the business
