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    Practice Manager - Bolton, United Kingdom - Al-Fal Medical Group

    Al-Fal Medical Group
    Al-Fal Medical Group Bolton, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    : -
  • Responsibility for the smooth, efficient and profitable running of the practice nd maintaining a happy and committed team.
  • Additionally keeping the partners abreast of forthcoming changes in the NHS.
  • Personnel and training
  • Finance and profitability
  • Information technology
  • Premises and equipment
  • Patient services and future planning
  • External relationships - ensuring efficient internal and external communication.
  • Health & Safety

    • About us

    We are a friendly PMS practice

    All the staff work together as a team to endeavour to provide the best service to all our patients.

    Job description

    Job responsibilities

    To manage the practice on behalf of the partners in aneffective and cost effective manner to enable the practice to meet agreed aimsand objectives within a profitable, efficient, safe and effective workingenvironment and maintaining a happy and committed team. Main areas ofresponsibility being premises, staffing levels, staff development and day today running of the surgeries.

    Service Requirement

    To manage personally and through delegation to ensure thesmooth running of all practice processes. Managing personally and throughdelegation the development of practice staff. To work closely with thepartners, CCG and other agencies to develop and improve the service we provide.

    To be aware of national, local and practice qualitystandards for chronic disease management, Key performance indicators, DirectEnhanced Services and Local Enhanced Services. To monitor and report on theseindicators in accordance with CCG and practice requirements.

    Finance

    Payment of suppliers either by Cheque or BACS system

    Payment of Partners Drawings

    Overview of Practice accounts

    Process monthly payroll /manage overtime and sickness

    Overview and introduction of pension for administrativestaff

    Overview of QOF liaising with Nursing team and GPs

    Overview of Bolton Quality Contract liaising with nursingteam and GPs

    Manage staff pay and holidays

    Premises and Equipment

    Maximising available space to achieve optimum use ofclinical rooms

    Co-ordinate room usage and moves as required

    Maintenance of common equipment

    Ensure equipment complies with appropriate legislation (PAT testing own equipment ,Health and Safety etc.)

    Ensure that the practice complies with aspects of Healthand Safety legislation

    Patient Services

    Oversee, develop, and manage an effective appointmentssystem

    Oversee and organise surgery timetables, duty rotas andholiday cover

    Monitor and assess practice performance against patientaccess and demand management targets

    Develop and maintain new and existing services

    Evaluate suggestions

    Deal with difficulties / complaints. Respond to patientcomplaints including reporting to NHS england

    Manage and meet with patient group

    Staffing

    Ensure the smooth running of the surgeries throughadequate staffing levels including co-ordinating the doctor or nurses annualleave or time away from the practice.

    Manage trainee staff inductions

    Oversee staff job descriptions, contracts and ongoingpersonal development plans and training.

    Manage staff reviews, appraisals and inductions

    Arrange and attend staff meetings.

    Human Resources

    Oversee the recruitment and retention of staff andprovide a general personnel management service.

    Ensure all staff are legally and gainfully employed.

    Advertise vacancies, select candidates for interview,obtain references and participate in interviews as appropriate.

    Ensure all employment checks and DBS certificates areapplied for

    Organise and oversee staff induction and training toensure all staff are adequately trained to fulfil their role.

    Develop and implement effective staff appraisal andmonitoring systems

    Support and mentor staff as both individuals and teammembers.

    Overview of workload and staff development planning.

    Deal with staff difficulties /complaints/ grievances/disciplinary actions.

    Ensure all contracts of employment are provide to allstaff and that relevant employment legislation is followed.

    Ensure all staff have job descriptions and these areupdated when necessary

    Equality anddiversity

    The post holder will support the equality, diversity andrights of patients carers and colleagues in a way that is consistent with practiceprocedures and policies and current legislation

    Organisation

    Convene meetings, prepare agendas and ensure distributionof minutes as necessary.

    Approve visiting speakers/ meetings and training

    Develop practice protocols and procedures, review andupdate when necessary making sure that Doctors and staff are informed of allpolicy changes

    Manage the procurement of practice equipment, suppliesand services.

    Ensure that the practice has adequate disaster recoveryprocedures in place.

    Liaise with CCG IT support to resolve hardware issues.

    Practice co-ordinator for all IT hardware

    IT and InformationManagement

    Ensure only the appropriate personnel have access toinformation in line with their role.

    Motivate, support and monitor staff in the use of ITevaluate training

    Review the maintenance of the Practice website

    Change telephone messages as required

    Confidentiality

    Any information regarding patients health matters or thepractice as a business is regarded as strictly confidential.

    The practice recognises the importance of peoples rightsin a way that is consistent with Practice policies. Procedures and currentlegislation

    Respect the privacy, dignity, needs and beliefs ofpatients, carers and colleagues.

    Behave in a manner which is welcoming to the individual,is non-judgemental and respects their circumstances, feelings and rights

    Quality

    Work effectively with individuals and other agencies tomeet patient needs.

    Effectively manage your own time, workload and resources

    Make suggestions to enhance team performance.

    To maintain and update all practice procedures andpolicies

    Person Specification

    Qualifications

    Essential

  • Management qualification
  • NHS primary care experience
  • Leadership skills/Excellent communication skills both verbal/written
  • IT skills
  • Negotiation skills
  • Organisation skills
  • Personal and Professional credibility
  • Knowledge of Employment legislation
  • Car driver/access to car
  • Able to work flexibly

    • Desirable

  • AMSPAR or other Practice Manager Qualification
  • Primary care issues
  • QOF knowledge
  • Financial qualifications

    • Experience

    Essential

  • Previous experience in General Practice

    • Desirable

  • Experience of working in General Practice

    • Knowledge and skills

    Essential

  • Good interpersonal and communication skills
  • Ability to work as part of a team
  • IT skills

    • Desirable

  • NHS primary care experience
  • Previous experience as a Practice manager in General Practice
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