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    Executive and Engagement Officer - London, United Kingdom - Argentex Group PLC

    Argentex Group PLC
    Argentex Group PLC London, United Kingdom

    5 days ago

    Default job background
    Description

    About Us Argentex Group is a global payment and currency risk management specialist, we offer bespoke services alongside market leading technology for businesses and financial institutions.

    This is a hugely varied role where candidates can expect the role to include activities such as liaising with corporate, institutional and private clients, whilst delivering first class post-onboarding customer support and query management.

    This role would be ideal for a recent advanced level school leaver or university graduate looking to enter the world of international finance.

    Previous early years experience/internship within client services/operations from a financial services house would be preferred.

    Day to day servicing and payment support for private, corporate, and institutional clients
    Client Support Inbox management and distribution, working within SLA's.
    Supporting the compliance team with the screening and approval of new beneficiary accounts
    First point of contact for online queries, support, and feedback
    Support the wider team in conducting online demos with existing clients and prospects
    Day to day management of client account services, both online and offline, including statement requests, signatory limit management and Strong Customer Authentication App support
    Handling of escalations and distribution to the relevant, senior stakeholders
    Quality checks and analysis on new processes and related products

    Recent advanced level school lever or university graduate with a passion for developing a career within financial services
    Some relevant experience with customer service and account management within Financial Services
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