Jobs
>
Andover

    Customer Service Specialist - Andover, United Kingdom - ReQuire Consultancy

    ReQuire Consultancy
    ReQuire Consultancy Andover, United Kingdom

    2 weeks ago

    Default job background
    Description

    Job Description

    A fantastic opening for an excellent Customer Service Advisor to join a growing INBOUND team in one of Andover's fastest growing companies. A unique opportunity which is offering a healthy salary as well as impressive benefits including 38 days holiday per year

    This is an opportunity we are looking to fulfil over the coming weeks as the business continues to scale up. Due to their incredible onboarding and training we have staggered start dates planned so even if you have a notice period to offer, we can find the right time for you to join the business.

    The main purpose of the role would be to: To handle all inbound sales calls from customers who have recently enquired through various marketing channels about the various plans the company offer. Achieve department conversion targets whilst delivering excellent customer service.

    You would look to progress the customer care to the next stage of the process and of course all calls would adhere to FCA regulations - standard practice for the industry. All calls will be auto logged and key information recorded so attention to detail and accuracy are key when handling each call. There calls are quite details so we would expect no more than 30-40 calls per day.

    Another important priority task of the role is to act as a Brand Ambassador for the Company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary Customer Service.

    Key skills and experience we are looking for:

    Strong telephone call handling experience (preferred minimum of 1 year)

    Showcasing the ability to handle a variety of calls professionally and accurately

    Delivering excellent Customer Service

    Working in accordance with detailed procedures

    Able to solve problems and identify process improvement

    Flexible approach with the ability to adapt quickly to meet business needs

    Work with flexibility as part of a team.

    Confidently overcome the callers objectives

    Excellent interpersonal, communication and listening skills at all levels

    Able to demonstrate empathy, sensitivity, kindness and patience

    Resilient with a real desire for success and helping others

    Can-do attitude, self-motivated

    High level of attention to detail and accuracy

    ​

    On top of the positive work environment, the company offers some of the best benefits around, along side the attractive holiday allowance, they also offer a Bupa Cash Plan and Life Assurance, Pension scheme, Employee assistance programme, free parking on site.

    The role is 37.5hrs per week full time. To apply or if you would like to know more, Louise is leading on the recruitment of these roles so send your CV through to her today.

  • Xylem

    Service Specialist

    5 days ago

    Xylem Woolston, United Kingdom

    Xylem |ˈzīləm|_ · - 1) The tissue in plants that brings water upward from the roots;_ · - 2) a leading global water technology company._ · - Xylem, a leading global water technology company dedicated to solving the world's most challenging water issues. Xylem is the leading globa ...

  • JSL Solutions Ltd

    Sales and Service Specialist

    2 weeks ago

    JSL Solutions Ltd Newbury, United Kingdom

    Do you want to be at the forefront of the digital revolution within the automotive aftermarket? · Eager to lead the sales charge for innovative digital services with the global automotive technology leader? · Our client, a truly global automotive technology leader, is looking for ...

  • The Ardonagh Group

    Client Services Specialist

    2 weeks ago

    The Ardonagh Group Southampton, United Kingdom

    **Client Services Specialist - Southampton - ARD914593** · Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? · Joining us as a Client Services Specialist ...

  • Hardman Grey

    Customer Service Specialist

    2 weeks ago

    Hardman Grey Wantage, United Kingdom

    **Customer Service Specialist** · Location: Wantage · **Salary**: £28,000 - £32,000 + Bonus · Hours of Work: Monday to Friday · **Overview**: · Hardman Grey Recruitment is currently seeking a Customer Service Specialist who is bilingual (German and English) on behalf of our clien ...

  • Benefex

    Data Services Specialist

    1 week ago

    Benefex Southampton, United Kingdom

    **Data Services Specialist**: · **Data Services Specialist** · Benefex is a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. To help us on our quest to be the best, we need brilliant people on board and th ...

  • Mulberry Recruitment

    Client Service Specialist

    2 weeks ago

    Mulberry Recruitment Winnersh, United Kingdom

    **Client Service Specialist - Group Risk** · **Location : Nationwide** · **Salary : £22,000 - £29,000 (DOE) + Benefits** · The role of the Client Services Specialist is to provide office-based support for an assigned Sales Consultant within the Group Risk specialism with the day ...

  • The Ardonagh Group

    Client Service Specialist

    1 week ago

    The Ardonagh Group Southampton, United Kingdom

    **Client Services Specialist - Southampton** · **Salary: Up to £24,300 p/a (Depending on experience)**: · - (Option of Hybrid working, following successful completion of probation period)_ · **Do you have officed based Customer Service or Administration experience?** · Joining us ...

  • BNP Paribas

    Customer Services Specialist

    2 weeks ago

    BNP Paribas Swindon, United Kingdom

    CUSTOMER SERVICES SPECIALIST (JOB NUMBER: SN19023FT) · **Customer Service Specialist** · **About the role** · Following training, you will ensure we satisfy the individual requirements of every customer. You will remain customer focussed, build good rapport and ensure that our cu ...

  • Advanced Resource Managers UK

    Customer Service Specialist

    1 week ago

    Advanced Resource Managers UK Fareham, United Kingdom

    Our client who are a growing telecommunications company, are seeking a Customer Service Specialist to join their team. · Overview: · The main objective of the role is to manage the relationship and processes to ensure a smooth transition into the company. · Responsibilities (trai ...

  • Arval UK Ltd

    Customer Service Specialist

    1 week ago

    Arval UK Ltd Swindon, United Kingdom

    **Customer Service Specialist** · **About the role** · Following training, you will ensure we satisfy the individual requirements of every customer. You will remain customer focussed, build good rapport and ensure that our customers receive the top-notch service they deserve. You ...

  • Global CTS Recruitment

    Customer Service Specialist

    2 weeks ago

    Global CTS Recruitment Harwell, United Kingdom

    **Customer Service Specialist** · **Harwell Business Park** · **8am - 4:30pm or 9-5pm - hybrid working** · **£22,000 - £24,000 depending on experience** · Global CTS are working with a small to medium sized company based just outside of Harwell looking for a Customer Service Spec ...

  • SMI INT Group Ltd

    Customer Service Specialist

    2 weeks ago

    SMI INT Group Ltd Petersfield, United Kingdom

    Are you a dynamic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to be a part of our ever-growing Customer Experience team. · This is a fu ...

  • The Ardonagh Group

    Client Services Specialist

    1 week ago

    The Ardonagh Group Winnersh, United Kingdom

    Client Services Specialist - Winnersh - ARDCJ801563 · Our Client Services Specialists are a key part of our business, providing support to our Employee Benefits Consultants ensuring we understand their needs and provide a service that exceed their expectations and retain their lo ...

  • Pear Tree Recruitment

    Workplace Services Specialist

    1 week ago

    Pear Tree Recruitment Swindon, United Kingdom

    **Workplace Services Specialist** · - Swindon - Hybrid (two days from home) · - £48,000 p/a · - 12 month fixed term contract · We're excited to be recruiting for a Workplace Services Specialist to join a friendly team with our client in Swindon. If you have a background in supply ...

  • Cavendish Health Care Ltd

    Customer Service Specialist

    6 days ago

    Cavendish Health Care Ltd Waterlooville, United Kingdom

    Cavendish Health Care is a local company that offers a unique range of mobility products nationally. We are looking for a Customer Service Specialist / Administrator who enjoys building relationships with customers and who demonstrates an excellent telephone manner. · Cavendish i ...

  • B&Q

    Mhe / Services Specialist

    2 weeks ago

    B&Q Eastleigh, United Kingdom

    **About the role** · **MHE/ Services Specialist** · **Permanent** · **Up to £39,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working** · **Southampton, Store Support Office** · We believe anyone can improve their home to make life better. From our Southampton Sto ...

  • BD

    Service Quality Specialist

    1 week ago

    BD Winnersh, United Kingdom

    **Job Description Summary**: · We are **the makers of possible** · BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and ...

  • Atkap Talent

    Customer Service Specialist

    1 week ago

    Atkap Talent Farnham, United Kingdom

    Salary Circa £25,000 · A fast growing, dynamic and ambitious consumer goods business is looking for talented Customer Service Specialists to join the team · In the role you will be an Ambassador for the company, responsible for building relationships with customers, handling quer ...

  • Ariat Europe Ltd

    Customer Service Specialist

    2 weeks ago

    Ariat Europe Ltd Harwell, United Kingdom

    We have a vacancy for a Customer Service Specialist, predominantly within the warranty team, who has a passion for customer satisfaction and who has experience working with high-end merchandise. · This is an excellent opportunity if you are looking for a varied role in a fast-pac ...

  • The Ardonagh Group

    Client Services Specialist

    2 weeks ago

    The Ardonagh Group Southampton, United Kingdom

    **Client Services Specialist - Southampton - ARDTB860681** · Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? · Joining us as a Customer Service Advisor ...