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Stevenage

    IT Service Service Desk Support Technician - Stevenage, Hertfordshire, United Kingdom - Inetum

    Inetum
    Inetum Stevenage, Hertfordshire, United Kingdom

    2 weeks ago

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    Description

    License service desk Analyst- Stevenage Are you passionate about technology and looking for an opportunity to step into the world of software license management? We're on the hunt for a dedicated Support Technician to join our team, focusing on Software License Management activities for our esteemed customer.


    Manage Software Licenses:

    You'll be at the forefront of processing software license request tickets for specific software packages, ensuring our customer users have the tools they need to succeed.

    Utilise our customer's ordering system (Coupa) to process approved software license requests efficiently.

    Ensure Security Compliance:

    Work closely with the Security team to consult the repository of authorized software and validate requests, ensuring compliance and security standards are met.


    License Renewal Management:
    Take charge of following up on the renewal of specific licenses, ensuring continuous access to essential software.


    Local Presence:
    Ability to be onsite at our customer's office in Stevenage 4 days a week.

    A Drive to Learn:

    No specific licence management training? IAITAM CSAM training will be provided, equipping you with the knowledge needed to excel in software asset management.

    We're an agile IT company providing digital services and solutions; a global group that helps companies and institutions make the most of digital flow


    Grow Your Career:

    This role offers the perfect blend of operational responsibility and strategic input, allowing you to make a significant impact while growing your career in IT and software management.


    Comprehensive Training:
    We're committed to your professional development.

    With IAITAM CSAM training on offer, you'll gain valuable certification that will bolster your expertise and value in the field.

    Comprehensive private medical healthcare scheme.
    Life assurance and Income Protection.
    Attractive contributory pension scheme.
    Bonus scheme combining personal performance and profit-related bonus to celebrate the company's successes.

    Apply today to become a key player in our software license management efforts and help us drive success for our customer.

    We are an equal opportunity employer, committed to fostering a diverse and inclusive workspace.
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