Jobs

    Service Desk Team Leader - North East England, United Kingdom - Akkodis

    Akkodis
    Akkodis North East England, United Kingdom

    1 week ago

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    Description
    IT Service Desk Team Leader

    Salary:
    £30,000 - £34,000 + Benefits Package + Additional Bonus

    • Our client, a dynamic private sector organization, is expanding its IT team and seeking an experienced IT Service Desk Team Leader.

    This role is tailor-made for individuals who aspire to excel in IT leadership, guiding their team to deliver exceptional service and continually improve operational standards and processes.

    Joining our team offers the perfect opportunity to ignite your career in IT leadership, supported by comprehensive personal development opportunities.

    You'll receive training and exposure to cutting-edge technology, empowering you to lead your team to new heights within a rapidly growing company.

    Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive.

    Drive operational excellence by ensuring efficient working practices and consistently achieving service level targets.
    Champion continuous improvement initiatives to enhance team performance, streamline processes, and elevate customer satisfaction.
    Proven experience in a service desk environment, with a demonstrated track record of leadership and team management.
    A genuine passion for IT leadership and a commitment to fostering team development and growth.
    Familiarity with Microsoft Office, Windows, ITIL, and Azure AD is advantageous, but not essential.

    If you are an ambitious IT leader with a drive to empower your team, enhance operational efficiency, and elevate service standards, we invite you to apply and embark on an exciting journey with us.

    Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK.

    Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website #J-18808-Ljbffr

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