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Letchworth Garden City

    Events & Services Administrator - Letchworth Garden City, Hertfordshire, United Kingdom - Jago Consultants

    Jago Consultants
    Jago Consultants Letchworth Garden City, Hertfordshire, United Kingdom

    4 days ago

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    Description
    We have fantastic opportunities for service advisors to join our fast paced, busy aftersales teams.

    You will be the first point of contact for all service customers, managing their customer journey from start to conclusion.

    As such the ability to deliver exceptional levels of customer satisfaction is a must, putting customers at the heart of everything you do, building relationships and loyalty so customers come back time and time again.

    Hours: 08:00 to 18:00 Monday to Friday, 1 in 3 Saturdays 08:00 to 12:30
    Meet and greet our customers in a polite and courteous manner both in person and on the phone
    Assist with planning the forward capacity of the workshop, liaising with all relevant departments
    To seek, record and communicate authority for any extra work required
    Promote and Sell Service Plans
    A full UK driving licence, is essential

    Experience of working within a service department is preferred, however, candidates with a strong customer service background will be considered.

    Full training, will be provided
    Outstanding communication skills, both in-person and on the telephone
    Be committed to providing the highest quality of service to customers
    By submitting this form you agree to our privacy policy. Register your details with us by completing our online form and attach a copy of your curriculum vitae. You guys make it personal and go the extra mile to help. Karen has been a great help in my Career change and I will be sure to recommend you guys to my friends and colleagues"
    "Brilliant help from Andy hats off to him"
    You guys make it personal and go the extra mile to help.


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