- Do you have great attention to detail?
- Would you enjoy being part of a bustling and supportive team?
- Are you methodical and able to deliver engaging feedback to colleagues?
- Would longterm career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
- Structured programmes with clear timescales & transparent career pathways
- Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential to qualify for this)
- Fully supported professional qualifications with rewards
- Truly flexible working, a mix of office and home
- Competitive salary
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Private healthcare plan (including preexisting conditions)
- A Self Invested Personal Pension Scheme
- Annual leave allowance of 25 days + public holidays
- Voluntary benefits
- Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
- Mentoring, training and development of all direct reports
- Ensuring your team meet their targets for client service, technical reporting and quality
- Promotion and delivery of our goal of making claims easy for everyone
- Understand the importance of excellent customer care, aligned to the identification of vulnerable customers, and the importance of the application of the Consumer Duty Act 2023, and deliver that with your team
- Meeting the financial targets set for your team, and understanding how you can influence the financial outcomes
- Completing progressive performance meetings for your team
- Compliance with all Sedgwick processes and procedures
- Liaison with insurer clients as required, and understanding their bespoke requirements
- Building effective working relationships with internal customers and suppliers as required
- Have experience in the handling of property insurance claims
- The desire and ability to deliver excellent customer service
- Proven management skills, and the confidence to lead a high performing team dealing with complex claims
- First class communication skills, both written and verbal
- Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
- Strong organisational skills and the ability to prioritise your workload under pressure
- The ability to communicate clearly and appropriately with colleagues, and understand and satisfy their needs
-
Operations Manager
1 week ago
COREcruitment International London, United Kingdom Full timeExcellent opportunity for a passionate and dedicated Operations Manager / Deputy General Manager or Food and Beverage Director with a strong background in F&B to join the Senior Team of this 4* Hotel in London. · Working alongside the General Manager you will specifically be resp ...
-
Operations Manager
3 hours ago
NMS Recruit Limited London, United KingdomA great opportunity has arisen for a experienced Operations Manager to join a thriving telecoms business. You will be working as part of the operations team to install fibre networks across the UK including complex connections. The role is to directly managethe network installati ...
-
Operations Manager
3 hours ago
Urbanberry Recruitment Ltd London, United Kingdom**Operations Manager Meetings and Events** · **Hybrid - London** · **£Excellent depending on experience** · We're recruiting for an Operations Manager Meetings and Events. Working a hybrid model from their central London offices. This is an opportunity to dive into a great team i ...
-
Operations Manager
2 days ago
SUMMER-BROWNING ASSOCIATES LIMITED London, United Kingdom Full timeWe are looking for a Operations Manager to work within the public sector. · Location: Hybrid working - London · About the role: You will be responsible for leading for management of the delivery of all CEDE contracts to include, generation of the Service Delivery Instruction, su ...
-
Operations Manager
6 days ago
Concept Resourcing London, United Kingdom**Fire & Security Operations Manager - Central London - £45,000 - £60,000 + Bonuses and Benefits** · **We have a real exciting opportunity available for an Electronic Security and Life Safety professional. Working for a longstanding, reputable organisation based in the London reg ...
-
Operations Manager
1 week ago
SRS Recruitment Solutions London, United KingdomSRS are working in partnership with a leading supplier of specialist building products and materials to trade customers, boasting strong market positioning within core markets in both interior and exterior products. · **The Role** · - The Operations Manager is tasked with deliver ...
-
Operations Manager
5 days ago
Financial Divisions London, United KingdomMy client, a specialist in providing wealth management and investment advice to Private families has been operating for over 15 years is looking for the expertise of an experienced Operations Manager to join them on a contract basis to oversee a team of7 staff. · Opportunity High ...
-
Operations Manager
1 week ago
COREcruitment International London, United Kingdom Full timeJob Title: Operations Manager – Luxury Hotel - London · Salary: Up to £60,000 + Bonus · Location: London · I am on the lookout for an Operations Manager to join this luxury hotel in London. My client is looking for a confident individual to join their team at this fantastic hotel ...
-
Operations Manager
6 days ago
Alchemy Global Talent Solutions London, United KingdomAlchemy Global Talent Solutions is supporting a leading hospitality provider in their search for a Operations Manager. · The Operations Manager will have a hands-on role and will be responsible for the overseeing day to day operations, staff management and development, ensuring g ...
-
Operations Manager
2 days ago
Aesthetics Talent London, United KingdomA one-of-a-kind opportunity has come up for an experienced Operations Manager with this premium Aesthetic business, taking full ownership of business performance in terms of financial performance, operations, people, marketing, service delivery, and compliance. · You will be join ...
-
Operations Manager
3 hours ago
Broster Buchanan Ltd London, United KingdomOperations Manager - Meeting & Events · Location - London Hybrid 2/3 days · Salary DOE · Broster Buchanan are working with a well-established and award-winning International Travel & Event Management Company that are looking to recruit for an Operations Manager. · The main role o ...
-
Operations Manager
1 day ago
Evo Search & Selection London, United Kingdom**Operations Manager/Senior Administrator - Balham/Battersea** · Are you looking for a local role where you can either work from home or walk to work? We have a great opportunity for an Operations Manager/Senior Administrator to take control of the operations of a growing small l ...
-
Operations Manager
1 week ago
Henley Executive Ltd London, United KingdomOperations Manager · Central London · £50,000 · We have an opportunity for an Operations Manager to join anestablished Managed Print and Technology Services business in central London and head up their Operations team. · As Operations Manager you will take responsibility for the ...
-
Operations Manager
3 hours ago
Love Care Recruitment London, United Kingdom*Operations Manager - Leading Children's Movement & Development Gym* · *Shepherd's Bush, London (W12)* · *Up to £35k starting salary with bonus/incentive structure* · We are recruiting for a senior management role with one of the world's industry-leading brands in the child fitne ...
-
Operations Manager
1 week ago
SIG plc London, United KingdomPenlaw is a leading supplier of specialist building materials to trade customers with strong positions in its core markets as a specialist distributor of insulation and interiors products and exteriors products. · We are currently looking to recruit an **Operations Manager**at ou ...
-
Operations Manager
1 week ago
Recruit UK London, United KingdomWho? · *This role is for a hub/expansion manager - handling all operations of a last-mile hub/warehouse* · D2E Recruitment has partnered with another company in the on-demand delivery industry, an industry that is booming with excitement and growth - attracting some of the larges ...
-
Operations Manager
6 days ago
Konnect Personnel Ltd London, United KingdomOur client, a UK subsidiary of a reputable South Korean bank is looking to hire an Operations Manager. · **P OSITION**:Operations Manager - Settlement, IT, Resilience and General Affairs · **J OBO VERVIEW** · Manager in settlement, IT, Resilience and General Affairs ensures the B ...
-
Operations Manager
1 week ago
Ward Williams HR London, United KingdomOur Client is a market leading consultancy working with companies to develop their most talented leaders to enhance their leadership and business performance. They design and run bespoke mentoring programmes to develop the most talented and high potentialpeople at senior levels o ...
-
Operations Manager
1 week ago
Lipton Media London, United Kingdom**Operations Manager** · **£30,000 -£37,000 + Bonus** · **Hybrid Working** · Global market leading b2b media events business seeks an experienced Operations Manager to work across a number of flagship international events, mostly conferences, exhibitions and awards. · The Operati ...
-
Operations Manager
3 hours ago
Qualserv Consulting London, United KingdomYou will · To manage the day-to-day provision of all passenger transport services · related to day centres, lunch clubs, special needs schools, mainstream · schools, colleges of further education, voluntary sector organisations and · other users of passenger transport, ensuring t ...
Operations Manager - London (Greater), United Kingdom - Sedgwick
Description
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.
Join us and contribute to Sedgwick being a great place to work.Great Place to Work
Top 100 Most Loved Workplace
Forbes Best-in-State Employer
Operations Manager - London/Essex and Kent
**Essential for this role is the experience of handling of property insurance claims*- Are you passionate about people and want a new challenge?
If the answer is yes, then keep reading as Domestic Adjusting are looking for dedicated individuals to perform the role of Operations Manager .
Wherever you are in your management career, we can support you to achieve your goals.A role with Sedgwick opens the door to many benefits, including:
Our other benefits include:
The Role:
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team, based in the London/Essex and Kent area.
We are committed to flexible working but expect the role to require you to attend one of our offices ( Head Office, London Fenchurch Street ) for one or two full days per week as a minimum, with any individual requirements discussed during our interview.
Our dedicated domestic adjusting team generally handle claims up to £100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.The Operations Manager role involves driving performance and ensuring your team of loss adjusters and their designated technical support, continue to deliver the highest levels of customer care alongside quality and service for our Insurer clients.
You will also ensure the team receive the level of support to enable them to meet the standards expected and to realise their own ambitions and career objectives.
The role is an Operations Manager position for our Domestic team based in the London/Essex and Kent including adjusters and support team colleagues.
Your key responsibilities will include:
Essential for this role:
A proven track record in managing a high performing team and delivering excellent service and results will be an advantage, however we will support you every step of the way, providing first class training to assist you in meeting your full potential.
Working at SedgwickOur company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others.
We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.
We're passionate and understanding about our colleagues - so we have built flexibility into our colleague working model.If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that.
As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity.We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.
They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.
Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts.
Watch this video to learn more about us. )