Jobs

    Manufacturing Account Manager - Blackwood, United Kingdom - Focused Recruitment

    Focused Recruitment
    Focused Recruitment Blackwood, United Kingdom

    1 day ago

    Default job background
    Permanent, Full time
    Description

    Focused Recruitment are currently recruiting for a Manufacturing Account Manager to join our clients well known, long established manufacturing business based out of their site within the Blackwood area.


    Overview of the role:


    The purpose of the Regional Account Manager role is to execute the annual Sales Plan, realizing the budgeted Customer/Product sales volume at differential pricing, managing the Regional Account relationship, capturing growth opportunities in targeted applications, driving excellence in business processes like Pricing, S&OP, Credit management, Quality, CRM, reporting on Sales / KPI's, cooperating with the Marketing, New Business Development, Tech.

    Service, Customer Service and Credit team.


    Description of the role:

    • Drives for results and achieves sales and pricing objectives in terms of contribution margin, volume, customer share, cost management and working capital
    • Engages in customer visits to identify and analyse customer needs and develops commercial solutions
    • Develops and nurtures relationships with key stakeholders, externally with customers and OEM's and internally with sales, marketing, Tech. Service, Customer Service and credit and establishes solid relationships with them
    • Coordinating and aligning objectives and initiatives within the account team
    • Respects all policies and procedures and proactively "lives" them
    • Monitors frequently DSO and ensures timely closing of customer claims
    • Increases sales by promoting targeted products/applications and innovation, identifies and captures cross-selling opportunities, identifies and develops new customers
    • Provides regular up-dates on market intelligence and competitive movements to the business in the respective area
    • Ensures a consistent and effective execution of the business strategy at the customer and makes recommendations on potential improvements
    • Ensures Value propositions of the represented Market Segments land at the customer
    • Drives operational excellence in S&OP (forecasting) and Pricing Management
    • Effectively troubleshoots customer issues and queries
    • Frequently reports on main KPI's in the region
    • Ensures CRM (Sales Force) is kept up to date with latest info on Accounts, Decision Making Units, Account Plans, Financial data, etc

    Desirable Criteria:

    • Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization
    • Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment
    • Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network
    • Priority Setting – Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside
    • Customer Focus – Anticipates and acts with the customer in mind; is dedicated to meeting and/or exceeding the expectations and requirements of the customer to deliver exceptional value; establishes and maintains effective relationships with customers and continually seeks feedback and information to improve products and services.

    Key Skills / Qualifications Required:

    • University or college degree in Business Administration minimum bachelor degree in sciences or engineering; master's degree preferred
    • Minimum 5 years of experience in Sales, ADTS, Customer Service or Business Data Analyst
    • IT skills (Microsoft Outlook, Office Word/Excel, SAP R/3, SalesForce)
    • Presentation and Communication Skills – Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear
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