Jobs
>
London

    Associate Director Client Services · London · Hybrid Remote - Wearecoolr

    Wearecoolr
    Wearecoolr London, United Kingdom

    1 day ago

    Default job background
    Description

    Who are Coolr?

    We're an independent social media agency and team of creatives, social experts, content publishers and change makers.

    Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.

    With 100% growth in 2023 the agency is growing at a rapid rate but we're only just getting started... In 2024 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.

    We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

    About the role:

    The role of the Associate Director is to oversee and provide direction to our client teams, in all aspects of activity, from upholding day to day process, to working with our Account Directors to ensure quality output is consistently delivered. You will hold and maintain relationships with our clients to encourage satisfaction and retention, as well as identifying and selling in opportunities for account growth.

    The Associate Director role blends internal team management skills to develop individuals and teams for success, and external client management to build Coolr's relationships and reputation.

    The job

    Every role at Coolr plays a vital part in the work we do. Here are some of the key areas of responsibility for this role:

    • Staying abreast of all client account activities, to ensure efficient processes are followed, and quality output is consistently delivered.
    • Managing Account Directors to allow them to feel supported, with the tools and information they need to successfully execute their roles.
    • Acting as a mentor for more junior members of the team, leading by example and imparting advice when needed.
    • Coordinate and run brainstorming sessions
    • Working with Account Directors to ensure monthly and quarterly reporting is thorough and accurate
    • Building and maintaining of relationships with our senior clients
    • Identifying growth opportunities for client accounts
    • Being responsible for efficient and sustainable resourcing on client accounts.
    • Consistently looking for opportunities for the improving of efficiency in process.
    • Being ultimately responsible for budget management and have a detailed overview of all commercial activities on accounts.
    • Being an integral part of new business and pitch activities.

    What we are looking for

    • Social First Agency experience in a senior leadership role (SAD or above)
    • Equipped with an extensive and credible knowledge of the industry and the latest trends.
    • Approachable and be proactive with your mentorship of more junior members of the team.
    • Cool headed and able to manage tough situations under pressure
    • Passionate in your commitment to quality output and able to flex with business needs
    • Able to create and maintain positive and long-lasting relationships with clients

    A Coolr Offer

    We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.

    A benchmarked salary reflective of your experience and in line with our salary bandings.

    Flexible Hybrid working. We work 3 days in the office and 2 from home, there are no mandatory days so you manage your diary to work with your lifestyle.

    25 days annual leave

    Birthday Day off – an extra day to celebrate your big day

    Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing

    Free breakfast, snacks and drinks in the office.

    Private Healthcare cover, Cycle to work scheme, Tech scheme + more

    Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.

    Coolr Culture:

    We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

    Coolr DE&I

    Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.

    #J-18808-Ljbffr
  • Geomiq

    Hybrid/Remote -

    2 weeks ago

    Geomiq London, United Kingdom

    London Hybrid · Geomiq is the UK's leading Digital Manufacturing Marketplace. An innovative B2B MaaS (Manufacturing as a Service) platform and Artificial Intelligence (AI) powered system that connect buyers and sellers with unprecedented efficiency. · Conventional manufacturing ...

  • Antonia Saunders Recruitment

    Pa to Chief of Staff, Remote/hybrid

    3 weeks ago

    Antonia Saunders Recruitment London, United Kingdom

    **PA to Chief of Staff - Remote/Hybrid** · Family Office in Central London requires a PA to assist the Chief of Staff in a variety of business and private duties. · Responsibilities to include: · - Assisting in project management · - Inbox management · - Travel arrangements - bot ...

  • Warner Media, LLC.

    Producer - Remote/Hybrid

    2 weeks ago

    Warner Media, LLC. London, United Kingdom

    Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... · From brilliant creatives, to technology trailblazers, across the glob ...

  • Jefferson Frank

    Aws Finops Engineer, Remote/hybrid,

    1 week ago

    Jefferson Frank London, United Kingdom

    **AWS Finops Engineer, Remote/Hybrid, UK Wide, £75,000, UK Wide or London** · I am hiring for a Finops Engineer for a renowned AWS partner who has just had huge funding from AWS where there is lots of opportunity to learn, grow, develop, and help build out a Finops function. You ...

  • The Recruitment Business

    Planner Creative Agency Remote or Hybrid

    2 weeks ago

    The Recruitment Business London, United Kingdom

    Mid-Weight Planner wanted for one of the UK's leading independent creative agencies · These guys have been around for many years and developed a reputation for delivering innovative and imaginative campaigns for their clients, who include some household name brands. They are now ...

  • Warner Media, LLC.

    Producer - Remote/Hybrid

    1 day ago

    Warner Media, LLC. London, United Kingdom

    Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... · From brilliant creatives, to technology trailblazers, across the glob ...

  • Marks and Spencer

    Scheduler - Hybrid-Remote

    1 week ago

    Marks and Spencer London, United Kingdom

    M&S Food is changing, and fast We are undergoing one of the biggest transformations in retailing today to build a bigger, better, fresher food business. · From Percy Pig to the freshest M&S Select Farms produce, we grow, source, and develop our own products to give our customers ...

  • CSC

    Administrator - hybrid / remote

    1 week ago

    CSC Camden, Greater London, United Kingdom

    Transaction Administrator (senior) · 40h/week, Hybrid · CSC is the world's leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting ...

  • TM UK (Web)

    Producer - Remote/Hybrid

    2 weeks ago

    TM UK (Web) London, United Kingdom

    Executive Producer, Football · Description · WBD Sports Europe is seeking to engage an Executive Producer for our football productions, including the Premier League, UEFA Champions League, Europe League and Conference League, National League and very soon the FA Cup. As a membe ...

  • Ledingham Chalmers LLP

    Administrator- Hybrid and remote working

    1 week ago

    Ledingham Chalmers LLP United Kingdom

    We're looking for a trust administrator to join our busy private client team in Aberdeen. · The Role · You'll manage the private and charitable trusts the firm administers. · The role includes — · Liaising with external stakeholders such as beneficiaries, accountants, nominate ...

  • eFinancialCareers

    Service Design Principal, Vp, Remote Hybrid

    2 weeks ago

    eFinancialCareers London, United Kingdom

    **About Barclays UK** · Barclays UK (BUK) is the consumer-facing arm of Barclays in the UK. We have a relationship with c24 million individuals, representing approximately 1 in 2 of every adult in the UK, as well as c1 million business customers, representing approximately 1 in4 ...

  • Office Angels

    Grad Charity Admin Remote/hybrid 24k

    2 weeks ago

    Office Angels London, United Kingdom

    **WOW FACTOR**:Are you looking for a rewarding job? Do you like to support and help others? Do you want to feel good and have a sense of belonging? If so, we are on the search for an Administration Assistant to join an amazing charity · **JOB ROLE**:Charity Administration Assista ...

  • Forbes Advisor

    Manager job hybrid/Remote

    1 day ago

    Forbes Advisor London, United Kingdom

    At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most. · We are an experienced team of i ...

  • Warner Media, LLC.

    Manager job hybrid/Remote

    6 days ago

    Warner Media, LLC. London, United Kingdom

    Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... · From brilliant creatives, to technology trailblazers, across the glob ...

  • HLM Architects

    Head of Sustainability · Hybrid Remote

    1 week ago

    HLM Architects United Kingdom

    Would you like to be part of an employee-owned, multi award- winning architecture practice whose desire is to make spaces and places that improve lives? · We are a UK & Ireland practice with strong connections across all of our studios in Dublin, Belfast, Glasgow, Sheffield, Card ...

  • HLM Architects

    Head of Sustainability · Hybrid Remote

    1 week ago

    HLM Architects United Kingdom

    Would you like to be part of an employee-owned, multi award- winning architecture practice whose desire is to make spaces and places that improve lives? · We are a UK & Ireland practice with strong connections across all of our studios in Dublin, Belfast, Glasgow, Sheffield, Card ...

  • Hibob Inc.

    Product Manager · · Hybrid Remote

    2 weeks ago

    Hibob Inc. London, United Kingdom

    HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and colla ...

  • This Week In Fintech

    Manager job hybrid/Remote

    1 week ago

    This Week In Fintech London, United Kingdom Part time

    We're the bank for companies who want to build and launch financial products. · We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial produc ...

  • TrueLayer

    Product Manager · · Hybrid Remote

    2 weeks ago

    TrueLayer London, United Kingdom

    At TrueLayer, we're creating a payments network that better connects banks, businesses and everybody. We're taking on cards with a payment method that's actually designed for the online, on-demand world we live in. To build a brand that redefines an entire industry — and we'd lik ...

  • eBay Inc.

    Product Manager · · Hybrid Remote

    1 week ago

    eBay Inc. London, United Kingdom

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. · Join a team of passionate thinkers, innovators, and dreamer ...