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Account Manager/Executives - Bath, Somerset, United Kingdom - The Social Shepherd
Description
We're a fast-growth Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth.Our full-service offering includes Social, Paid, Creative & Influencer.
Work From Home:
we operate a hybrid model where team members come to the office 3 days a week.
A lot of our team loves working collaboratively, but they also like the option and balance of working from home.
Benefits Package:Our collaboration with Bupa & Perkbox grants you access to a spectrum of health services, discounts, benefits, and perks.
And that's not all – enjoy your birthday off and kickstart a healthier commute with our cycle-to-work scheme, all yours upon successfully completing your probationary period.
Flexible hours:
some people are early birds, and others like to start later. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.
Bi-Annual Bonus:
rewarding our team is something we love to do. Everyone who's in the team enjoys quarterly bonuses based on business performance & and growth
This role could either be an Account Executive or Senior Account Executive, depending on experience.
Support the day-to-day account relationships, including stakeholder communication (internal & external) and retained & project oversight.
Working alongside internal teams, analyse campaign performance, build case studies and recommend future solutions.
Build strong working relationships with clients - adopting and championing best-in-class approach to account management.
Supporting an Account Manager on multiple campaigns simultaneously, liaising with the department leads and teams whilst staying up-to-date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
Sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings while providing recommendations and expertise at every stage of the campaign.
Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post-campaign analysis meetings.A highly organised individual who enjoys managing projects.
An interest in the social media and digital marketing landscape.