- Incoming Customer Service Call / ticket Handling within service level agreements.
- Complete account changes such as but not restricted to Account Holders Name, billing Address, Barring Roaming, Spend Caps, process New Connections and upgrades (EE, O2 & Voda) maintain and update network portals.
- Highlighting Non-Conformance.
- Customer Repair / Returns Management.
- Delivery Updates To awaiting Customers.
- Outsourced Partner Service Support.
- Experience in B2B Customer Service.
- Ability to build strong relationships among managers, partners, and colleagues.
- Ability to multitask and prioritise between several tasks.
- Excellent communication skills.
- Mobile Dealer EE, O2 & Vodafone experience.
- Experience with mobile telecommunications an advantage.
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
- Holiday purchase scheme
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
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Daisy Communications Birmingham, United Kingdom**Company Description** · Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working. · We are constantly growing our teams, product offerings and customer base by working closely with all of the major netwo ...
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Birmingham Women's and Children's NHS Foundation Trust Birmingham, United KingdomA rare and exciting opportunity has arisen for a highly skilled individual to provide senior business management support to the Chair and Chief Executive Officer and to lead the provision of a comprehensive executive support function to the Chief Officer Team. · You will be an ex ...
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Compliance Manager
4 days ago
MERJE Ltd Birmingham, United Kingdomc.£50,000 + Benefits · Responsibilities of the job include: · - Keeping up-to-date with external regulatory requirements and ensuring that the policies followed by the Network and its ARs are up to date and reflect the Network's risk appetite. · - Delivery of compliance related p ...
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Mba Careers Advisor
1 week ago
Aston University Birmingham, United KingdomAs MBA Careers Advisor you will report to the existing MBA Careers Consultant, working as part of a focused team to provide tailored support delivering professional careers education, information, advice and guidance within and outside the curriculum for Aston's MBA students acro ...
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Head of Services
1 day ago
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Finance Business Partner
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Executive Assistant
1 week ago
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Assistant Financial Accountant
19 hours ago
Page Personnel Finance Birmingham, United KingdomThis role is responsible for supporting timely and accurate Financial Accounting. It is responsible for the production and review of monthly financial information, timely statutory returns to external bodies and supporting the statutory audit process. · **Client Details** · A cha ...
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Deputy Company Secretary
1 week ago
Birmingham Women's and Children's NHS Foundation Trust Birmingham, United KingdomWe are seeking a talented, ambitious governance professional with our values at heart to support the delivery of a comprehensive corporate governance service to the Trust. · You will be part of a team that works alongside the most senior members of the Trust, including the Chair ...
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Enterprise Co-ordinator
2 days ago
Birmingham Education Partnership Birmingham, United Kingdom**Job role and purpose** · The Enterprise Co-ordinator sits at the heart of a local cluster system intended to: · - Help schools and colleges to improve their careers and enterprise activities and to engage with the world of work. · - Make it easier for employers and the self-emp ...
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Senior Claims Executive
2 days ago
Marsh Birmingham, United Kingdom**Senior Claims Executive - Construction & Infrastructure** · We have a new opening within the Marsh Construction and Infrastructure Practice, where 180 colleagues service all aspects of the sector both in the UK and overseas. We are welcoming applicants who are seeking a challen ...
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Case Progression Officer
3 days ago
West Midlands Police Birmingham, United KingdomThis Case Progression Officer is part of the Business Support job family. Roles in this family are characterised by the provision of a range of services in support of the whole of West Midlands Police. The work may involve administrative support, specialist advice, project manage ...
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Finance Director
3 days ago
Marks Sattin recruitment Birmingham, United KingdomMarks Sattin are working in partnership with a fast growing Private Equity Backed online retailer with a turnover in the region of £15m to recruit a Head of Finance / Finance Director on a permanent basis. This will be a hybrid working role with 2-3 daysin the newly refurbished o ...
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Senior Supervisor
1 week ago
Balfour Beatty Birmingham, United Kingdom**About the role** · Forming part of a multidisciplinary Design & Engineering organisation that encompasses Civil, P-Way & OLE Construction. Balfour Beatty are looking for a Senior Supervisor based in Aston to assist the Project Managers in the planning and safe delivery Track Re ...
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Facilities Administrator
1 day ago
Bell Cornwall Recruitment Birmingham, United Kingdom**Facilities Administrator** · **£19,000** · **BCR/TH/10333** · **Birmingham** · - Bell Cornwall Recruitment are looking for a adaptable and hard-working individual to join a Professional Services Office based in Birmingham City Centre. As Facilities Administrator you will be req ...
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Regulatory Advice
1 week ago
Wesleyan Assurance Society Birmingham, United KingdomWe have a great opportunity for a Regulatory Advice & Policy Specialist to join the Regulatory Advice & Policy Team in the Risk & Regulatory Division. Competitive salary based on level of experience. · There are 2 roles available, one on a permanent basis and the other on a 12-mo ...
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Band 8a Head of Temporary Staffing
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Birmingham Community Healthcare NHS Foundation Trust Birmingham, United KingdomThe post holder will be responsible for maintaining and embedding the Trust's key temporary staffing business goals, vision and values through the provision of a proactive and highly effective Temporary Staffing Service, which supports clinical and non-clinical service delivery a ...
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Senior Planning Reporting Process
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Mondelēz International Birmingham, United Kingdom**Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** · You will support the data provision via BI for the Supply Planning community providing the ability for them to execute & optimise their ...
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Sendco
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The Education Network Birmingham, United KingdomSENDCo · Are you seeking an exciting new challenge starting in September 2023? · ** SENDCo · ** MPS + TLR + SEN · ** Permanent, September 2023 · ** Primary school, Ward of Yardley · ** Promote inclusion and diversity across the school · As the appointed SENDCo, you will collabora ...
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Sigma Financial Group Birmingham, United Kingdom**Location**: Birmingham office · **Contract Type**: Permanent · **Hours**: Full Time, 9-5 Monday to Friday · **Salary**: £26,556 per annum · **Role Purpose: ** · The purpose of the role is to provide administrative support tasks, including screening, answering phones, receiving ...
Business Service and Provisioning Executive - Birmingham, United Kingdom - Daisy Communications
Description
Job DescriptionSalary: £22,308 rising to £23,000 following probation
Location: Nelson
Working Hours: Monday to Friday 8:30/9:00 - 17:00/17: hours)
Key Responsibilities:
We have been voted by Best Companies as the UK's no.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.
Here are some of the benefits that we offer...
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