-
Client Support Executive
1 day ago
Frenkel Topping Salford, United KingdomFrenkel Topping is an independent financial adviser specialising in providing advice and expert services to those seeking damages for personal injury and medical negligence. For more than 30 years we have worked with people who've suffered life-changing injury or illness and are ...
-
Executive Support Officer
1 day ago
Blackburn with Darwen Council Blackburn with Darwen, United KingdomJob description · **Terms & Conditions**:Permanent, 37 hours per week** · **Department**:Adults & Health** · **Interview dates: 30th / 31st August 2023** · In Blackburn with Darwen we believe we have the solid foundations for providing excellent Adult Social Care and Health servi ...
-
Customer Support Executive
1 day ago
Car Finance 247 Manchester, United Kingdom**About The Role**: · Are you looking for an exciting opportunity within Sales Support at the UK's number one online car finance business? · Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Suppor ...
-
Operations Support Executive
3 days ago
123 Recruitment and Training Manchester, United KingdomOperations Support Executive · **Position Overview**: · As our Operations Support Executive, you will play a crucial role in ensuring the smooth running of our office and providing comprehensive support to our management team. You will be responsible for preparing reports, delive ...
-
Customer Support Executive
11 hours ago
ORDERYOYO Manchester, United Kingdom**Customer Support Executive - Manchester** · Are you compassionate and strive for customer satisfaction? · We are looking for a friendly & organised individual to join our Customer Support Team in Manchester. Our Support Team is essential for us to provide the best service to ou ...
-
Customer Support Executive
2 days ago
Thirdfort Manchester, United KingdomDespite mountains of supposed anti-fraud paperwork, a friend of founders Olly and Jack still got defrauded out of £25k when trying to buy a property in 2017. · This personal experience led them to discover that a torrent of money laundering and payment fraud (over £100bn every ye ...
-
Executive Support Assistant
1 day ago
Royal Society of Wildlife Trusts Preston, United KingdomClosing date: Tuesday 9 May 2023- Salary: £21,340 per annum · - Contract type: Permanent / Working hours: Full time- Location: Head Office, The Barn, Berkeley Drive, Bamber Bridge, Preston, Lancashire, PR5 6BYGregory S Phillipson · - The Trust has an exciting opportunity for some ...
-
Underwriting Support Executive
1 day ago
Acorn Recruitment Limited Wirral, United KingdomJob title: Underwriting support executive · Location: Wirral / Hybrid · Job type: Full-time, permanent · **Salary**: £24,000 · Acorn by Synergie is recruiting for an Underwriting Support Executive · Our client is looking to add to the current underwriters team this role is critic ...
-
Investor Support Executive
11 hours ago
Nelson Scott LLP Northwich, United KingdomAs an Investor Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts. Working as part of an energetic, professional and friendly team who predominantly provide dedicated supportto Direct clients; online ...
-
Client Support Executive
3 days ago
Greydoor Publishing Ltd Blackpool, United Kingdom**About us** · **The role**: · We're looking for an ambitious individual to join our existing Client Services team as a Client Support Executive. The main purpose of the role is to ensure that our clients submit their assets in a timely manner and to our brand standards. This is ...
-
Executive Support Assistant
2 days ago
The Lancashire Wildlife Trust Preston, United KingdomThe Trust has an exciting opportunity for someone with excellent administrative and secretarial skills to join the team and provide vital support at the heart of our organisation. · We are looking for an enthusiastic, resourceful and motivated individual to join our team, and pro ...
-
Sales Support Executive
1 day ago
THE WATCH BOUTIQUE - LIVERPOOL Liverpool, United Kingdom Full timeJob Title: Sales Support Staff · Company: The Watch Boutique - Liverpool · Location: Liverpool Headquarters · About Us: · TWB is one of the UK's leading secondary market watch dealers, specializing in luxury brands such as Rolex, Patek Philippe, Richard Mille, and Audemars Pigue ...
-
Customer Support Executive
3 days ago
CHANNEL ALT LTD Liverpool, United Kingdom**Responsibilities**: · - Develop and implement strategic marketing plans and campaigns · - Conduct market research and analyze trends to identify new opportunities · - Collaborate with the sales team to generate leads and drive sales · - Manage social media platforms and create ...
-
Product Support Executive
2 days ago
M-TWO Bramhall, United KingdomThe thing when you're niche, you need to be the best at what you do. Luckily, this business is elite and their name precedes them. Who wouldn't want to be part of that? · You'll be coming in as the right-hand person to the Managing Director. This is a small team with a huge netwo ...
-
Customer Technical Support Executive
3 days ago
Digital Infrastructure Newton-le-Willows, United Kingdom**Customer Technical Support Executive** · **Full-time** · **Salary: £20,000 - £25,000 per annum** · **Location: Hybrid - Warrington/Home-based** · We're new, we're ambitious, we want to make a difference and we want your help. Our vision is "to deliver an empowering and fulfilli ...
-
Match Day Support Executive
11 hours ago
Kin + Carta Europe Manchester, United KingdomWant to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online. · Join 1,600 curious and diverse minds in connecting people, data ...
-
Match Day Support Executive
11 hours ago
Kin + Carta Manchester, United Kingdom**About Kin + Carta**: · Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online. · Join 1,600 curious and diverse minds in ...
-
Customer and Agent Support Executive
2 days ago
Destination Sport Manchester, United Kingdom**Customer and Agent Support Executive** · Based in our Manchester office with some option for homeworking · Despite being a new company, our team has a wealth of knowledge, with over 80 years of combined experience and an outstanding reputation in the sports travel industry · Th ...
-
Sales Support Executive Telecoms
2 days ago
NMS Recruit Limited Warrington, United KingdomAn Account Support Executive is required for this leading Telecoms business based in Warrington. · You will support the Account Directors and will be tasked with developing existing customers who need specialist bespoke telecoms solutions. Duties will include: · - Support Account ...
-
Senior Executive Support Officer
1 day ago
Liverpool John Moores University Liverpool, United KingdomLiverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry an ...
Customer Service and Support Executive - Bolton, Greater Manchester, United Kingdom - Page Personnel Sales
Description
This company is a well-established player in the small components manufacturing industry distributing a high volume of low-value small parts.
With a team of over 1000 employees based in Manchester, the organisation is committed to providing superior products and services to its clients, consistently enhancing its market reputation.
Lead and manage the Customer Service team to deliver exceptional service.Develop and implement customer service policies and procedures.
Providing continuous assistance to team members handling orders, complaints, and delivery challenges.
Generating regular reports for senior management to track sales and identify slow-moving items.
Maintaining frequent communication with customers via email, phone, or in-person visits to nurture relationships and resolve any concerns.
Conducting an annual customer satisfaction survey, analysing feedback, and implementing improvement strategies based on the results.
Handle complex customer service issues and oversee resolution.
Monitor and analyse performance metrics and implement improvement strategies.
Provide training and coaching to team members to ensure continued development.
Ensure compliance with industry regulations and company policies.
Regularly monitoring the performance of team members to ensure efficiency.
A successful Customer Service Manager should have:
Have good working knowledge of Microsoft Office
Discretionary team performance based bonus
~ Progressional earning potential
~ Career development progression into directorate route
~ Exposure to B2B industrial manufacturing competitive landscape
~ Pension contribution
~2x salary life assurance
~ Basic holiday allowance + bank holidays
#