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Customer Service Advisor

    Customer Service Advisor - Huntingdon, United Kingdom - 1st Choice Staff Recruitment

    1st Choice Staff Recruitment
    1st Choice Staff Recruitment Huntingdon, United Kingdom

    5 days ago

    Default job background
    Permanent, Full time
    Description
    Do you enjoy customer service delivery?

    Do you have IT skills?

    Customer Service Advisor

    Huntingdon

    Full Time, Permanent

    Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm


    Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail.


    If you are computer literate and keen to learn – then our client offers great training and support - including mentoring to ensure that you develop.


    Skills Required:
    Strong focus on delivering the very best customer service at all times
    Effective communicator with a great telephone manager and the ability to build rapport
    IT skills to update database
    Team player

    Main Duties:
    Dealing with all incoming telephone and email queries
    Providing efficient and accurate support
    Accurate message taking
    Basic administration
    Forwarding relevant internal paperwork
    Updating customer records

    Benefits:

    25 days holiday
    Annual bonus scheme
    Annual personal review
    Seasonal flu jabs
    Team building events
    7% employer pension contribution
    Wide range of development and training
    Employee assistance programme
    Income Protection Scheme
    Dress down Friday


    Please note that at times due to the volume of applications we may not be able to respond to each person individually.

    If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck

    1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.


    Please note that at times due to the volume of applications we may not be able to respond to each person individually.

    If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck

    1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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