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    Customer Experience Executive - London, United Kingdom - Huel Birmingham

    Huel Birmingham
    Huel Birmingham London, United Kingdom

    4 days ago

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    Description
    We're going to start by talking about our exciting new Swedish Speaking Customer Experience Executive position, but if you'd like the quick low down on us first including our growth story then just head to the bottom of this page
    At Huel we have customer strategy that puts our community at the heart of everything we do. It's vital we are able to keep up with providing a 5* service to all of Hueligans and to help with this we are now looking for a witty, entertaining and passionate Customer Experience Executive to join our team servicing the Swedish market

    Day to day you'll be maintaining the Huel ethos of exemplary customer service in providing tailored solutions to all enquiries from new and existing Hueligans via email, phone, social media or live chat ,whether that be discussing products, helping with orders or processing returns, our customers rely on us at any opportunity.

    We're casual and chatty with a sprinkle of sass when it comes to social We like to encourage our Customer Experience Executives to let their own personality shine through so bring your best self To take your honourable place within our Customer Experience team you'll need to be fluent, both written and verbal, in Swedish.

    Our Customer Experience executives aren't just a bunch of process- focussed robots. There are 2 shift patterns you would be working across. There would also be an expectation to work roughly 1 in every 5 weekends.
    We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits that are tastier than our Salted Caramel Black Edition (and trust us, that's saying something)

    Flexible Fridays - we try to finish our work by 1pm on a Friday
    30 days annual leave PLUS bank holidays
    Flexible working - including up to 2 days per week at home

    2 weeks a year to work remotely from anywhere One week in the Summer and one week at Christmas
    Dog friendly. Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary
    Electric Car Scheme with onsite charging
    Cycle to Work Scheme
    Enhanced Family Leave
    We've created a culture of belonging and we celebrate the diversity our Hueligans add to our teams.
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