Service Manager - Cornwall, United Kingdom - InHealth Group

InHealth Group Cornwall, United Kingdom

5 days ago

Permanent

Description

Job summary

Job title: Service Manager

Hours: Monday-Sunday but typically working Monday- Friday, hours per week (Participation in management on-call rota required).

Location: Redruth, Cornwall

Introduction: InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison. Following this we are proud to be opening a new Community Diagnostic Centre in Redruth, Cornwall in Spring 2024. We are now actively recruiting a passionate and dedicated team. Right now, we are looking to recruit a Service Manager who will be the CQC registered manager. You will be responsible for the oversight and day to day running of the facility, ensuring its smooth operation and compliance with all governing bodies. Start dates to be discussed at application stage.

Main duties of the job

Ensuring the service delivers the highest standard of patient care whilst meeting customers expectations.Ensuring the building is maintained and well kept, clean and in line with IPC standards and all issues surrounding this are escalated to line management. Upholding the requirements of all regulatory standards, holding the position of CQC registered manager, and ensuring you work within the budgets you are responsible for. Managing the rota for the department, ensuring sufficient employee resource availability through effective planningOverseeing all day to day activity across a 7 day service. Ensuring you are kept up to date on all InHealths processes and procedures.Responsible for ensuring that staff are recruited, inducted, trained and supported well in line with InHealth policies for Radiography, Respiratory and Phlebotomy. Ensuring good communication is maintained and encouraged with the team and all stakeholders.Ensure KPIs and reports are kept up to date and shared at appropriate intervals with stakeholders.

About us

About us:

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patientsfrom 1,000 locations by 2025.

Job description

Job responsibilities

Job title: Service Manager

Hours: Monday-Sunday but typically working Monday- Friday, hours per week (Participation in management on-call rota required).

Location: Redruth, Cornwall

Introduction:

InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide.

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are proud to be opening a new Community Diagnostic Centre in Redruth, Cornwall in late Summer 2024 . We are now actively recruiting a passionate and dedicated team.

Right now, we are looking to recruit a Service Manager who will be the CQC registered manager. You will be responsible for the oversight and day to day running of the facility, ensuring its smooth operation and compliance with all governing bodies.

What you will do:

As an InHealth Service Manager you will be responsible for service and clinical leadership, operating in accordance with local guidelines and company policies to deliver a service that is aligned to contractual and governance requirements.

What you are responsible for:

Ensuring the service delivers the highest standard of patient care whilst meeting customers expectations.

Ensuring the building is maintained and well kept, clean and in line with IPC standards and all issues surrounding this are escalated to line management.

Upholding the requirements of all regulatory standards, holding the position of CQC registered manager, and ensuring you work within the budgets you are responsible for.

Managing the rota for the department, ensuring sufficient employee resource availability through effective planning

Overseeing all day to day activity across a 7 day service. Ensuring you are kept up to date on all InHealths processes and procedures.

Responsible for ensuring that staff are recruited, inducted, trained and supported well in line with InHealth policies for Radiography, Respiratory and Phlebotomy.

Ensuring good communication is maintained and encouraged with the team and all stakeholders.

Ensure KPIs and reports are kept up to date and shared at appropriate intervals with stakeholders.

We are looking for someone who has:

Experienced in leading teams with the ability to coach and mentor.

Good understanding of CQC fundamental standards, Health & Safety, Infection Control, the Data Protection Act and Caldicott Principles

Ability to remain calm under pressure.

Well developed in organisational and time management skills, and able to prioritise conflicting demands

The ability to motivate and lead, with a desire to exceed expectations

Excellent verbal and written communication skills

You should apply if you have experience:

In the above areas.

Managing teams.

Working within a multi-disciplinary team

Experience in Healthcare is desirable

Experience with recruitment

Person Specification

Qualifications

Essential