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    Liaison Officer - United Kingdom - Jackson Civil Engineering

    Jackson Civil Engineering
    Jackson Civil Engineering United Kingdom

    2 weeks ago

    Default job background
    Description
    Worcester / Gloucester / hybrid

    We are now recruiting for an experienced Public Liaison Officer to work in our Northern Region on a full-time permanent basis, on various projects in the Worcester / Gloucester area.

    Developing a customer complaints process and dealing with complaints in a timely manner and monitoring complaint data to identify trends and logging complaints on a monthly basis
    Preparing for and assisting in the hosting of Considerate Contractors scheme audits and developing social value initiatives.
    Communication with internal and external clients, PR and JCE senior management
    Attend and contribute to regular process meetings with the project team
    Going on site visits and taking site photos as well as liaison with local schools including arranging presentations and events
    Having involvement of insurance claims

    We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

    We also place high importance on our inclusive recruitment policy and will do our very best to support those applicants who may need adjustments in order to take part in the recruitment process.

    Must have previous stakeholder and public management experience and also be proficient in the use of Word, Excel, Outlook and PowerPoint.

    Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas.

    Benefits Package
    Life assurance cover (4x annual salary)
    Company car
    Company pension scheme (we match up to 6%)
    25 days holiday plus bank holidays (with an option of buying more holiday)
    Extensive training programmes
    Employee Benefits Platform & Employee Assistance Programme
    A supportive business that genuinely wants to help you progress in your career
    '
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