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    Credit Specialist - Cheshire, United Kingdom - Cpl

    Cpl
    Cpl Cheshire, United Kingdom

    1 week ago

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    Description

    Collections Specialist

    Location: Northwich (Hybrid Working)

    Duration: 6 months (Likely to be extended)

    Pay rate: £13.33 per hour PAYE

    Job Minimum Requirements:

    Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues. Operates a personal computer and appropriate software packages or its equivalent.

    Primary Objectives:


    • To recover all funds invoiced to clients within the terms and conditions set and within the boundaries of the policies set by the company and within the law of the land.


    • To reduce the DSO and aging provisions in place to optimise cash flow and profit for each entity within your remit.


    • Manage the reduction and allocation of payment and credit notes on ledgers.


    • To effectively manage the sales ledgers under specific market, following the processes in place. Achieve cash targets and aging charges reduction as set for each month.


    • Provide forecasts as required; Report on monthly progress on activity and to highlight areas of concern within to the collection manager.


    • Aid where required for the Collection Manager

    Objectives:


    • In collaboration with field Associate may act as an additional contact to client.


    • In collaboration with field Associate may negotiation settlements with client.


    • Consult with customers to resolve complaints.


    • Consult with customers to verify financial and credit transactions


    • Assists in financial analysis of credit data and financial statements to determine the degree of risk involved and extend credit facilities according.


    • Assist in the assessment and decision making on release of orders on delinquent or disputed accounts.


    • Legal review of delinquent accounts


    • Processing of court papers and documentation within the UK Court system.

    System / Process Tasks:


    • Incoming / Outgoing calls – Communication with customer, sales teams and management


    • Incoming/ Outgoing Emails – Communication with customer, sales teams and management


    • Maintain good standards of system operation & data quality


    • Maintain accounts within both the Sap and GetPaid systems.


    • Identify and highlighting and escalate disputed invoices to dispute resolution team


    • To drive resolution of disputes in a timely manor


    • To manage disputes from within GetPaid system


    • To manage notes and chasing records thought the GetPaid system


    • Highlight allocation requirements to AR team


    • Request refunds in accordance with company policy.


    • Request write offs, when debt becomes unrecoverable.


    • Request write backs in accordance with company policy.


    • Request Remits for payments received


    • Provide Copy documents


    • Forecasting


    • Account Trouble shooting

    Candidate requirements:


    • Is required to have basic working knowledge of Microsoft Office, including Excel, Word and outlook.


    • Is required to have a standard efficiency with Numeracy and English Literacy.


    • Is required to have an aptitude toward credit management.

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