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    Service Designer - London, United Kingdom - Solirius Consulting

    Solirius Consulting
    Solirius Consulting London, United Kingdom

    3 weeks ago

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    Description
    We're an independent digital transformation consultancy with clients across public and private sectors. We help our clients solve complex technical problems and provide human-centred solutions that lead to positive outcomes.

    We operate as a flat organisation, and believe in trusting and supporting our team to operate independently, making the most of their expertise.

    We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help people to shape the career they want.

    We take work-life balance seriously, enabling people to work flexibly where possible and we strive to create a fun and relaxed working environment allowing our team to thrive.

    We believe diversity makes us a stronger company and we seek to employ people with different ideas, styles and skill sets, each able to contribute in unique ways.

    This diversity engenders a richer, more creative environment – one in which our people, clients and end-users can all benefit.

    We're looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.

    You'll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences.

    User-centred design

    You understand user-centred design activities at all levels, from the 'big picture' through to detailed interaction, visual, content and information architecture design.

    You're experienced in mapping service experiences and defining changes to meet user and business needs.
    You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs.

    You're experienced at working with agile development teams and stakeholders to co-design products and services to meet user needs.

    You're also able to support and coach teams and stakeholders in the use of user-centred design and agile methodologies.

    You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
    You have a detailed understanding and experience of working to the Government Service Standard. (Research and analysis

    You're experienced in the analysis and synthesis of qualitative and quantitative research data and findings, and are able to communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.

    You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.

    You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.

    You're keen to support the development of Solirius' internal culture, tools, processes and growth opportunities.

    The ideal candidate will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the development lifecycle, from strategy to implementation, and to take on assignments in different sectors.

    This will provide you with a broad base of experience from which to continue building an outstanding career.

    Although most of our work is remote, candidates should be happy to meet regularly in our London office and travel as client needs dictate.


    Equality & Diversity:
    Solirius Consulting is an equal opportunities employer.

    We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs.

    We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

    Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

    Competitive salary, dependent on experience
    ~ Flexible working / Work from home
    ~ Generous annual discretionary bonus
    ~25 days annual leave + bank holidays
    ~5 days allocated development training per year
    ~ Contributory pension
    ~ Gym membership
    ~ Annual away days and social events
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