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IT Senior Service Manager - Croydon, Cambridgeshire, United Kingdom - Technimove
Description
As the market leader in Data Centre Transformations, our Purpose is to deliver our core transformational services to many of the world's leading I.T.
service providers worldwide.In the last year we have further expanded our professional services offering, allowing us to continue to develop and maintain those long lasting client relationships.
Our biggest asset is without a doubt our People, or TechniPeople as we like to say We operate a fantastic internal development programme, including apprenticeships, to provide team members with the opportunity to really spread their wings and progress within the Company.
The Role:
The IT Manager within Technimove is a hands-on role and is directly responsible for the smooth running of all internal infrastructure, operating systems and commercial off the shelf (COTS) applications, providing an internal and externally facing support desk, and managing internal improvement projects and remediation activities to their successful conclusion.
The IT Manager will develop and manage processes to ITIL standards ensuring a professional approach to all incidents, changes, and service requests.
Must be eligible for Security Clearance and adhere to Technimove policies and GDPR Best practices.Skills and Experience:
Essential:
Microsoft Azure Administrator Associate
Microsoft 365 Certified:
v4 Foundation.
L5 (Training will be provided).
Desirable:
Ideally managed or coached and trained a Service Desk AnalystOne or more of:Azure Network Engineer Associate
Microsoft Certified:
Salary:
Up to £46,000 dependant on experienceBenefits:22 days basic holiday (increasing to a max of 25 days), additional leave for mental health care healthcarePrivate healthcareHealthcare cash planPersonalised career development planSeason ticket loanCompany bonus schemeEmployee Assistance Program
