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Service Co-ordinator - Bridgwater, Somerset, United Kingdom - NG Bailey group
Description
We have an exciting opportunity for an Service & repairs Coordinator on the MEH Alliance , working on the Hinkley Point C construction project .
The main purpose of the role will be to ensure an excellent well communicated service by addressing inquiries, scheduling service appointments, and maintaining positive relationships with multiple teams across the site, including MEH construction teams, logistics teams and other contractors who use the MEH function.
This is a full-time permanent based at Hinkley Point C .Act as a liaison between construction teams, stores teams, suppliers, contractors and the internal service and repair teams, providing updates, and addressing concerns or issues.
Coordinate and schedule service appointments, ensuring efficient use of resources and timely completion of repairs, general maintenance, and statutory inspections of MEH owned plant tools and equipment.
Keep accurate records of service and repair activities in MEH systems, including details of work performed, parts used and customer interactions as well as key performance indicators (KPIs) such as response time, completion time, and customer satisfaction.
Provide support to technicians by ensuring they have the necessary information, tools, and materials to complete their tasks.Monitor and manage inventory levels of parts and supplies required for service and repair activities, initiating orders for necessary parts and supplies when required.
Process Optimisation Identify opportunities for process improvement and efficiency in service and repair coordination.Previous experience in a service & maintenance coordination role would be advantageous for this position.
A good working knowledge of inventory management systems and the hire industry would also be beneficial.
Attention to detail is crucial to maintain accurate inventory records and ensure efficient materials management.
We are able to offer a competitive salary with generous uplift and allowances for working away from home where required.
Pension with leading provider and up to 8% employer contributionDiscounts
NG Bailey on the Hinkley Point C Project We are working across both Hinkley Point C units to deliver the infrastructure that will power the station and its operations, creating 1,000 jobs including many specialist engineers.
Works include the design and installation of circa 76,000 cables totalling over 3,000km in length; over 180km of cable containment support systems; fire and environmental sealing; design and installation of earthing systems, and specialist packages associated with data acquisition and plant control.
If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
We are one of the leading independent engineering and services businesses in the UK.Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.
Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.
Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
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