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Northwich

    Sales Operation Coordinator - Northwich, Cheshire, United Kingdom - Ingram Micro

    Ingram Micro
    Ingram Micro Northwich, Cheshire, United Kingdom

    1 week ago

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    Description

    It's fun to work in a company where people truly BELIEVE in what they're doing

    Job Description:

    Sales Operations Coordinator

    In this role, you'll be responsible for handling incoming customer requests via email and phone, managing opportunities to completion, and proactively owning your own queue. Your duties will include efficient and accurate data entry, building relationships with internal team members, and ensuring excellent service for our customers.

    As a Sales Operations Co-ordinator you will...

    Work collaboratively with our Sales and Sales Operations teams in order to provide the best in-class customer service to our Customers.

    • Managing opportunities to completion
    • Process Contracts in a timely manner
    • Deal with incoming customer requests via email and telephone
    • Build strong relationships with customers and internal team members
    • Proactively manage and own workload
    • Logging and tracking sales requests and orders on internal systems
    • Other administration duties to ensure the smooth running of the Sales Operations department
    In order to set you up for success we are looking for the following skills;
    • Previous experience in sales support or administration position.
    • Demonstrates exceptional customer service skills, adept at resolving partner and customer issues
    • Exhibits strong negotiation and influencing skills
    • Shows meticulous attention to detail
    • Embraces a positive, professional attitude and work ethic
    Who we are;
    Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified

    We're really proud of our people, they are what make Comms-care different and are central to our success. Their dedication and work ethic is of the highest calibre, giving current and future partners the reassurance that they will enjoy the best possible service every time they engage with us.

    Make an application to join the team

    Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package
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