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    Project Management Coordinator - London, United Kingdom - Globalwomanmagazine

    Globalwomanmagazine
    Globalwomanmagazine London, United Kingdom

    1 day ago

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    Description

    The Project Coordinator primary responsibility is ensuring the efficient and on-time delivery of our programs and creating a WOW experience for our customers.

    This includes supporting and encouraging our customers in their journey to building and scaling their membership by offering guidance, compassion, and encouragement.

    The ideal candidate will be skilled at project management and be passionate about engaging with people and supporting others every day.

    They are energized, not drained, by interacting with others online and thrive under pressure.

    The project coordinator role is a primarily virtual position with travel required 2-3 times per week when travel is safe again.

    This role is not a typical 9-5 position and sometimes requires evening and weekend hours. The Project coordinator is the bridge between our team and our community of customers and potential customers.

    Their responsible for helping our customers make massive progress within our programs by connecting them to the right resources and people.

    The project coordinator will coordinate the existing projects that we have and facilitate the IT process using also digital marketing.

    We are a young startup company based in London, UK. We teach women entrepreneurs how to start their business and go global. We live and breathe our core values of fun, innovation, simplicity, impact, community and integrity. We have multiple brands within our company. To learn more about the primary brand this role will represent, visit globalwomanclub.
    Provide a project overview
    Tracker for each project which will be monitored weekly
    Hosting project briefing and debriefing
    Provide a weekly update to the project lead and analysis team
    Liaise with the Project Leader if issues jeopardising scheduling completion
    Participate in weekly catch-up calls for global projects
    Successful track-record in managing multiple projects
    Coordinate and ensure timely and effective delivery of content within the membership and mastermind
    Manage project implementation through tools such as Asana, Dropbox, Google Drive, Airtable and Slack.
    Keep our communities updated on the latest information through social channels, email communication, and more

    Setting up basic technical requirements for communities such as Facebook groups, Calendly, Dropbox, VideoPeel, Bonjoro, Zapier, Google Cal, Typeforms, and Zoom meetings.

    Regular engagement with our community through various communication channels including social media, live calls, and more
    Track and monitor key metrics that indicate the health of our programs and communities
    Stay tuned into the tone and needs of our communities, suggesting adjustments when necessary
    Working with project manager to organize community events
    Protect and amplify our community's unique culture
    Filter and organize questions from community
    Collect, organize, and recommend customer stories to be leveraged in communities, marketing, podcasts, and more
    Plan and implement regular surveys to better understand our customers and track their progress
    Lead and train virtual assistants to support community efforts
    Organize and lead community volunteers to support team initiatives when necessary
    The project coordinator helps support the following key metrics:

    Community engagement:
    active members, engagement rate, participation rate, and open rate
    Customer success measured through surveys and story collection
    Time management to prevent overwhelm and ensure your physical, emotional, relational, and spiritual health is not neglected.

    rioritization of tasks and projects to ensure on-time completion as this role is responsible for the implementation of multiple deadline-oriented projects that often overlap.

    Emotional Intelligence – This role will encounter challenging situations and even conflict within the communities and even the team.

    Willing to perform both mundane administrative tasks and high-level projects.
    Flexibility – Due to the nature of our online business, decisions and strategies can change rapidly. This sometimes requires everyone to help out in ways that do not fit their job description.

    Commitment – Since this role has direct interaction with our customers, the ideal person will be committed to their success and to this role and the term long-term.

    Prior Work Experience and

    Education Required:
    Must have experience using social platforms such as Facebook and Instagram.
    Prior project management experience preferred, but not required.
    Why not share it with your social media network below?
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