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Farnham

    Customer Relationship Management Lead - Farnham, United Kingdom - Harnham

    Harnham
    Harnham Farnham, United Kingdom

    1 week ago

    Harnham background
    Description

    Job Description

    CRM LEAD (6-MONTH FTC)

    SALARY: £75,000 (Pro-rata)

    HYBRID

    SURREY - FARNHAM - 2 DAYS A WEEK

    THE COMPANY

    This probiotics company is undergoing huge growth through its connections with leaders in the industry, influencers, and researchers.

    THE ROLE

    As a CRM Retention, you can expect to be involved in the following:

    • Develop and execute CRM strategies to enhance customer engagement and retention
    • Define and Own the CRM roadmap
    • Utilise customer data and analytics to identify trends, segment customer groups and personalise comms
    • Develop test and learn roadmap
    • Define key metrics and report to the business on campaign performance

    YOUR SKILLS AND EXPERIENCE

    • Strong CRM Experience with an agency of DTC brand
    • Proficient in using CRM tools - Klaviyo would be nice to have but not a must
    • Strong commercial and retention experience
    • Great stakeholder management experience

    BENEFITS

    • Salary is between £75,000
    • Great office environment with lots of activities
    • Regular social events
    • Great opportunities for progression

    How to apply

    Express your interest by sending your cv to Valentine via the apply link attached to this page



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