- has a bigger picture than account managers they are responsible for the day-to-day direction of the account, checking that it is on track both in terms of delivery and future planning
- understands the commercial realities of the business the client is in and spot opportunities to develop the agency's role
- Ensures they are receiving core training and have a view on career progression
- Opportunity to be in it from the start and shape/develop client relationships with Group Account Director
- Dynamic account team to support Account Director
- Working closely with network agencies to deliver a collaborative network offering
- Possess a thorough understanding of client brand, the market environment and marketing strategy
- Create a supportive environment for their direct reports, troubleshooting when they are unable to resolve issues, coaching and mentoring them, giving them enough room to grow, but enough guidance and support so they don't flounder
- They understand the perspectives and concerns of the different departments and experts in the building and know how to reconcile these views
- Ensures implementation of all projects within their responsibility to quality standards, meeting all deadlines, or managing deadline amendment proactively
- Ensures regular client and internal updates on programme / project progress are scheduled, and manages any changes to planned activities that may occur
- Develops comprehensive creative and tactical briefs alongside planning and ensures that these are signed off
- Manages client budgets carefully and responsibly, establishes brand forecasts and manages client estimates and billing. Ensures that projects run within the budget allocated, flags to senior management if there are any potential overspend and impress this upon their team
- Account Directors should be able to question estimations and scopes of work, based upon their experience of past projects. They are responsible for the profitability of their accounts.
- Proactively questions and solves problems with internal teams to ensure smooth progress on all client projects
- Participates in the assessment of creative offering relevant, insightful feedback and helps to develop the case to sell the work
- Compiles and monitors timelines and budgets on projects, alerting manager of problems and highlighting next steps
- Understands our work, our Network and our Clients
- Understands the importance of linking activity with performance
- Leads and supports the wider team on prospecting pitches
- Understands how each assignment fits into the brand scope, why an idea is right, and meets the client's objectives
- Management and Leadership
- Has the ability and desire to be a future leader within the Account Management department and agency
- Helps to create environments where the Four Freedoms are supported – Freedom to Fail, Freedom from Fear, Freedom from Chaos, Freedom to Be
- access to a contributory agency pension scheme
- 25 days holiday a year and additional discretionary leave over the Xmas period + your birthday off
- from joining critical illness cover
- from joining life assurance at 4 times annual salary
- many wellbeing benefits available at our office including access to a GP and physio
- access to a Season Ticket Loan
- access to Bupa Dental insurance
- access to Health Shield cash health plan
- holiday buy-back
- inclusion in the Agency discretionary bonus scheme
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Account Director - London, United Kingdom - Adaid Eu
Description
Reports To Group Account DirectorAccount Directors The DDBR Account Director comes into work each day understanding they are the voice of the client within the agency and the voice of the agency with client.
They love to really service the client – finding out how they can become part of the clients extended team.
This service reflects the values of DDBR so every touchpoint from the agency is perceived as positive.This starts with picking up the phone to their client for a chat, to contributing to creative briefs and outputs, to leading meetings and making sure all the touchpoints are in place for the best engagement.
The Account Director sets examples within their team and the wider agency for what excellent client service is. They are commercial. Position Summary The Account Director...Position will be on a global, high performance account delivering strategic consultancy, creative development, through to execution
At DDB Remedy we have an underlying belief that our agency and specialist services should reflect the society in which we live.
Be that Age, Disability, Education, Ethnicity, Gender, Gender identity, National Origin, Religion or Sexual Orientation.Simply, we believe that Inclusion and Diversity makes for a more stimulating and inspiring working environment, where people are treated with respect and can be comfortable being themselves.
Embracing these different approaches and thinking helps deliver tangible and positive results for our clients' businesses.