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    Commercial Manager - Leeds, United Kingdom - All The Top Bananas

    All The Top Bananas
    All The Top Bananas Leeds, United Kingdom

    4 days ago

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    Description
    Commercial Manager, Modern Workplace
    Full-time

    Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

    You'll have operational responsibility for one or more contract agreements. You'll coordinate contract change control and internal & external communication regarding the agreement 3rd party relationship. You'll form the interface between defined client functions and external parties, ensuring input (e.g. business and compliance requirements) and participation in decision making such as review and approval of performance and mitigating actions.

    Supporting colleagues with agenda items at Governance committees including risks and issues, SLA's, commercial spend, billing and Service Credits and collect and progress actions relating to Modern Workplace Services.

    Develops and/or delivers budget plans for own area with mentorship from senior colleagues.
    # Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with support from project/programme manager.
    # Troubleshoots and diagnoses highly sophisticated equipment and systems for emergency repairs, applies expertise to lead major equipment re-builds and guides planned installation of systems.
    # Sets short term objectives and helps own the performance of direct reports by working within performance management systems.
    # Recommends ways to improve support for operations by changing policies, processes, standards and practices.
    # Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.
    # Analyses specified problems and issues to find the best technical and/or professional solutions.
    # Makes sure that a portfolio of suppliers are delivering required levels of service while reporting to senior colleagues.
    # Develops product specifications while crafting testing procedures and standards.
    # Coordinates across multiple teams to develop medium-term and/or long-term work schedules that help the organisation achieve its priorities and fulfil its business plans.

    Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers.

    Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

    We were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative.

    We're disability confident.

    We also offer a wide-ranging benefits package, which includes:

    ~ A generous pension contribution of up to 15%
    ~ An annual performance-related bonus
    ~ Share schemes including free shares
    ~ Benefits you can adapt to your lifestyle, such as discounted shopping
    ~30 days holiday, with bank holidays on top
    ~ A range of wellbeing initiatives and generous parental leave policies
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