Jobs
>
London

    Customer Support Assistant - London, United Kingdom - Dove & Hawk

    Dove & Hawk
    Dove & Hawk London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Customer Support Assistant - St Pancras - £26,200 per annum

    My client, a leading Student Accommodation firm in London, are currently seeking a number of Customer Support Assistants to act as the first point of contact for residents in their 300 unit site in St Pancras.

    You'll be the smiling face that welcomes the residents, delivering excellent customer service and providing solutions to any problems that may arise.

    This is a fantastic opportunity to join an ambitious, thriving, and innovative company that has a promote from within culture and offers a great career path. The firm are on an accelerated growth plan to double in size over the next 3-4 years.

    Duties:

    • First point of contact for residents offering excellent customer service
    • Providing a practical and timely solution to any issues that may arise including communicating maintenance issues to colleagues
    • Assisting with running of social events
    • Carrying out checks and building walks
    • Assisting contractors, visitors and university partners with their requirements.
    • Inspecting communal areas; the lifts, corridors, residents' rooms (prior to their check-out)
    • Carrying out a room inspection or showing a potential resident one of the suites or studios
    • Supporting on-boarding of new colleagues into the team; answering questions and sharing your knowledge
    • Assisting with parcels and post queries
    • Undertake training on different processes: how we keep residents and colleagues safe and GDPR
    • Dealing with issues or incidents and calling the emergency services when needed
    • Working with your other colleagues from the Maintenance and Night Teams to achieve the best results and solutions for our residents
    • Understanding the importance of Health & Safety and Fire Safety in all that is done and report anything that is not safe

    Skills and Experience Required:

    • Prior experience in a Customer Service focused role
    • Friendly and positive attitude
    • Strong interpersonal skills with the ability to build report
    • Able to use own initiative
    • Self-starter
    • Effective IT skills including working knowledge of Microsoft

    Location: St Pancras
    Hours: 5 out of 7 days, 7.5 hours a day on a flexible shift system (7:30am to 4pm; 8:30am to 5pm; 10:30am to 7pm and 12pm/12:30pm to 8:30pm/9pm)
    Salary: £26,200 per annum

    For more information, please contact Megan on the Business Support desk.

    Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at

  • Parkwood Hall Co-operative Academy

    Education Support Assistant

    5 days ago

    Parkwood Hall Co-operative Academy Swanley, United Kingdom

    Examples of the ESA rota · Staff Monday am Monday pm Tuesday am Tuesday pm Wednesday am Wednesday pm Thursday am Thursday · Pm · Friday · am · ...

  • The Riverside Group

    Support Assistant

    4 days ago

    The Riverside Group London, United Kingdom

    Support Assistant · Permanent Role · Full Time 37.5 Hours · Based in Brixton, · Salary £21,255 including London Allowance · Working Pattern - 7 Day Rota · Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable h ...

  • A1 People

    Support Assistant

    2 days ago

    A1 People London, United Kingdom

    **Position: Support Assistant** · **Location: London - Hybrid** · **Salary: 25-28k** · **Ref: ** · Our client based in central London is currently looking for a support assistant to join the team · The company has over 20 years' experience implementing design-driven technology so ...

  • Bell&Clements

    IT Support Assistant

    1 week ago

    Bell&Clements London, United Kingdom

    IT Support Assistant**Location** · London, United Kingdom · **Introduction** · Bell & Clements is a specialist insurance company offering expertise in underwriting, broking and capacity management provisions for Excess and Surplus (E&S) lines insurance solutions. The unique combi ...

  • Arbuthnot Latham

    IT Support Assistant

    3 days ago

    Arbuthnot Latham London, United Kingdom

    *** · Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. · This is a one year Industrial P ...

  • Sanctuary Supported Living

    Support Assistant

    20 hours ago

    Sanctuary Supported Living London, United Kingdom

    Location: London, Greater London, GB, SW16 5SH- Department: Supported Living Services- Operation: Sanctuary Supported Living- Closing Date: 12/05/2024- Salary: £13.09 / hour- Requisition: 217779**Waking Night Support Assistant** · **St Johns House, 1 Westwell Road Approach, Strea ...

  • Signature Recruitment

    Support Assistant

    4 days ago

    Signature Recruitment London, United Kingdom

    Are you experienced with a high level of personal office support? Are you confident in managing up and in providing administrative assistance? Signature Recruitment have an exciting opportunity, to join our client a reputable London University as a Support Assistant. This is a fu ...

  • Signature Recruitment

    Support Assistant

    20 hours ago

    Signature Recruitment London, United Kingdom

    Are you experienced with a high level of personal office support? Are you confident in managing up and in providing administrative assistance? Signature Recruitment have an exciting opportunity, to join our client a reputable London University as a SupportAssistant. This is a ful ...

  • The Riverside Group

    Support Assistant

    1 day ago

    The Riverside Group London, United Kingdom

    Job Title: Support Assistant · Contract Type: Permanent · Part Time: 30 hours per week · Working Pattern: 6 hours per day Monday to Friday · **Salary**: £21,255 pro rata (plus £4000 London Allowance) · Location: Located in London · Want to make a real difference to the lives of p ...

  • Barker Ross Group

    Support Assistant

    1 week ago

    Barker Ross Group London, United Kingdom

    **Job Title**: · - Support Assistant (Mental Health - Adults)**Contract Type**: · - Temporary**Location**: · - Leyton - London**Industry**: · - Healthcare & Social Care**Contact Name**: · - Katarzyna Ilczyk- · **Contact Phone**: · **Salary**: · - £ £12.09 per hour**Date Published ...

  • AEG

    IT Support Assistant

    2 days ago

    AEG London, United Kingdom

    AEG Presents are now looking for an IT Support Assistant for AEG's businesses in Europe (currently France, Germany and the United Kingdom). · Reporting to the IT Service Desk Manager, you'll be managing the IT Service Desk software for AEG Europe, including ensuring that incoming ...

  • UK Health Security Agency

    Support Assistant

    2 days ago

    UK Health Security Agency London, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £22,194 - £26,994**Job grade**: · - Administrative Officer**Contract type**: · - Permanent**Type of role**: · - Finance**Working pattern**: · - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: · ...

  • Life Arc

    IT Support Assistant

    1 week ago

    Life Arc London, United Kingdom

    London- Full time- IT**Job Title: IT Systems / Support Analyst** · **Location: London (On-site)** · **Job Type: Permanent** · **Agencies: We will only work with recruitment partners on our preferred supplier list and will not engage with speculative CVs **submitted**.** · LifeArc ...

  • The Riverside Group

    Support Assistant

    1 week ago

    The Riverside Group Westminster, United Kingdom

    **Support Assistant** · **Permanent Job role** · **Full-time 37.5 hours per week** · **Location: Westminster** · **Salary £21,255 + £4000 London Allowance** · Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordab ...

  • Explore Group

    IT Support Assistant

    5 days ago

    Explore Group London, United Kingdom

    Explore Group is a leading Technology Recruitment Agency with offices in London, Reading and New York. Through lots of hard work and dedication, the Explore Group has successfully built an agency with multiple brands, covering the complete Technology space. · Note: This is suppor ...

  • Manu Forti Ltd

    Support Assistant

    4 days ago

    Manu Forti Ltd London, United Kingdom

    Are you strong in administration but you'd like to work for an SME with an, almost, family feel? This is a business where everybody knows one another including the Chief Executive. Good vibes. · We're recruiting for a recent graduate to support our client's IT team (you don't nee ...

  • Manu Forti Ltd

    IT Support Assistant

    1 week ago

    Manu Forti Ltd London, United Kingdom

    Are you strong in administrative and IT skills but you'd like to work for an SME with an, almost, family feel? This is a business where everybody knows one another including the Chief Executive. Good vibes. · We're recruiting for a recent graduate to support our client's Head of ...

  • Once Upon a Time

    IT Support Assistant

    3 days ago

    Once Upon a Time London, United Kingdom

    **About Us**: · Based in the heart of London, New York and LA, Once Upon a Time is an integrated marketing agency that builds brands and creates end-to-end campaigns for our clients. We know how to speak to the people that can't wait to indulge in movies, drinks, music, and desti ...

  • Mental Fight Club

    Support Assistant

    3 days ago

    Mental Fight Club Southwark, United Kingdom

    **Self · - employed Support Assistant** · Part time 3 - 4 times a month approximately 8 hours a week - Mondays. · **Mental Fight Club** · Mental Fight Club (MFC) is a charity founded, led and delivered by people with experience of mental ill-health. Our focus is addressing the ma ...

  • JasmynCare Ltd

    Support Assistant

    1 day ago

    JasmynCare Ltd Southwark, United Kingdom

    PT: 26 hours a weeks · Job Summary: · We are seeking a dedicated Support Associate to join our client's team as part of a personal development programme for young people aged 19-25. · This role is part-time (Monday to Thursday), term time only. · **Duties**: · - Assist in impleme ...