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Milton Keynes

    Centre Management Assistant - Milton Keynes, United Kingdom - Colliers International EMEA

    Colliers International EMEA
    Colliers International EMEA Milton Keynes, United Kingdom

    Found in: Talent UK C2 - 1 day ago

    Default job background
    Full time
    Description
    Job Description

    We are currently seeking a dynamic and proactive individual to join our team as a Tenant Liaison Coordinator for our Milton Keynes location. This role offers a unique opportunity to be the face of our prestigious commercial property while actively engaging with tenants, managing health and safety, fire risk, and coordinating various events and operational activities.

    • Coordinated and scheduled meetings, appointments, and events, taking an active role in organizing and overseeing various activities within the building.
    • oversee the day-to-day operations of the Wellbeing Suite.
    • Follow process to ensure health and safety protocols, fire risk assessments, and procedures, ensuring compliance with regulatory standards and company policies.
    • Act as a liaison between tenants, property management, and external service providers, addressing tenant concerns and fostering positive relationships.
    • Deputise for the Centre Management Team in their absence, supporting the client and tenants with their requests.
    • Support service providers and tenants to ensure that SLAs are met, audited, and measured on a monthly/6 monthly basis.
    • Undertake building inspections to ensure areas are clean, presentable, and observed for any remedial maintenance works required.
    • Provide support to the Centre Management team daily.
    • Be flexible, supportive, and adaptable to the daily challenges.
    • Actively participate in regular meetings, serving as a main point of contact for the Centre Management team.
    • Record and address complaints in line with company policy.
    Qualifications
    • previous experience in receptionist, customer service, hospitality or event coordination roles preferred.
    • Strong organizational and multitasking skills with the ability to prioritize tasks and time effectively.
    • Excellent communication and interpersonal abilities, both written and verbal.
    • proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • A proactive attitude with a commitment to delivering exceptional service.
    Additional Information

    If you're interested in gaining excellent industry knowledge, whilst receiving a competitive package, then please apply with your CV and a covering letter stating why you think you'd be suitable.

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