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Service Delivery Executive
2 hours ago
Capella Warwickshire, United Kingdom**Client Service Delivery Executive** · Up to £27,000 per annum | 4-month FTC| Coleshill,Birmingham · **About The Role** · You will be reporting to the key account manager. · The main purpose of this role is to deliver a robust overall day to day service for all clients in an eff ...
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Customer Service Executive
1 week ago
TecPartners Hethel, United KingdomAn interesting Engineering business based just outside of Wymondham on the Hethel Engineering Centre site, are looking to hire a Customer Service Executive following an internal promotion within the team. · As the Customer Service Executive, you'll become the single point of cont ...
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Customer Service Executive
18 hours ago
Glue Resourcing Coventry, United Kingdom Full timeThe Role: Customer Service Executive · Location: Coventry · Salary: £30,000 per annum · Status: Permanent · Hours: Monday to Friday · Your Mission: The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly proficient/professional ...
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Customer Service Executive
23 hours ago
Glu Manufacturing Coventry, United Kingdom**The Role**: Customer Service Executive · **Location**: Coventry · **Salary**:£30,000 per annum · **Status**: Permanent · **Hours**: Monday to Friday · **Your Mission**:The Customer Service Executive will be responsible for handling customer enquiries and queries in a highly pr ...
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Customer Service Executive
6 days ago
Diverse Talent Solutions Coalville, United Kingdom**Working hours are Monday - Friday ** · This is a fantastic opportunity for someone who is motivated and ambitious and looking to build a career in the customer service industry. You will be joining one of the UK's leading logistics companies who have had a record year with impr ...
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Client Service Executive
1 day ago
IDEX Consulting Ltd Coventry, United Kingdom**The Business** · The businesses true belief is that everyone should think ahead, have a financial plan and invest wisely. provide a complete financial planning and investment service to professionals, business owners, retirees and other high net worth individuals, and multi-ass ...
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Commercial Services Executive
2 weeks ago
FLEETCOR Meriden, United KingdomYour role · What you'll be doing · Job Description · epyx ltd, specialise in eCommerce solutions for the automotive sector. We're a member of the Fleetcor Group, a global pioneer in developing new technology to help the fleet industry boost productivity and profitability. · Our i ...
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Customer Service Executive
6 days ago
Xcel Recruitment Leicester, United KingdomRef: EH-2093 · Location: Leicester · **Salary**: £21k · **JOB SUMMARY** · Ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the RoadFreight Department. · **MAIN DUTIES AND RESPONS ...
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Customer Service Executive
6 days ago
Xcel Recruitment Leicester, United KingdomOur client, a freight forwarder is looking for a Customer Service Executive to join their office in Leicester. · Ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal · and external Customers within the RoadFreigh ...
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Customer Service Executive
2 weeks ago
Oakley Recruitment Ltd Tamworth, United KingdomOakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Collections Customer Service Executive. · **Summary** · You will be collecting primarily overdue lease hire contracts, but also Hir ...
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Customer Service Executive
1 week ago
Kirkland Associates Ltd Long Eaton, United KingdomMy client are a market leading retailer who are seeing a Customer Service Executive to join their team on a permanent basis. · This would be a brilliant opportunity for a graduate or similar looking to join an exciting and successful company who can offer excellent professional d ...
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Customer Service Executive
5 days ago
BRELLIS RECRUITMENT LIMITED Leamington Spa, United KingdomCustomer Account Coordinator · £25k to £26k per annum, Hybrid working 2 days from home 3 from the office. 25 days holidays plus bonus · As Customer Service Executive, you will work within a team ensuring the delivery of goods totalling millions per year in revenue. · You will be ...
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Customer Service Executive
5 days ago
BRELLIS RECRUITMENT LIMITED Warwick, United KingdomCustomer Service Executive - £22k - £24k per annum - Leamington · We have a Customer Service Executiveavailable. Working hours are 8am to 5pm with the hybrid option to work from home twice a week. · Working within a small team for a manufacturing business you will be expected to ...
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Client Service Executive
2 weeks ago
Turner Fox Recruitment Nottingham, United KingdomRole: Client Service Assistant · Hours: pm Mon-Fri · Location: Hybrid, Nottingham · We are looking for a Client Service Assistant focused on service delivery to join an established team, managing marketing campaigns for a leading retail brand. · Working as a pivotal point of cont ...
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Customer Service Executive
2 weeks ago
Euro Packaging UK ltd Birmingham, United Kingdom**EP Group** · EP Group is an award winning global packaging manufacturer with production facilities across Europe and South East Asia. We specialise in a range of paper and plastic based packaging products selling to many of the world's largest retailers. · **Customer Service Ex ...
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Client Servicing Executive
2 weeks ago
Recruit UK Birmingham, United Kingdom**Job Title**:Client Service Executive · **Industry**:Financial Planning · **Location**:Birmingham · **Salary**:£24,000- 30,000 · **Job reference**: 7629 · Recruit UK are working with an investment house to bring in a Client Service Executive to join their Birmingham office. As a ...
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Client Service Executive
5 days ago
Recruit UK Birmingham, United Kingdom**Title**: Client Service Executive · **Location**: Birmingham · **Salary**: £28,000 (Negotiable on experience) · **Reference Number: 7529** · Recruit UK are working with an FTSE250 UK Wealth Management firm in Birmingham to bring on a Client Service Executive to join their dynam ...
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Financial Services Executive
1 week ago
Tirebuck Recruitment Solihull, United Kingdom Full timeJob Title: Financial Services Executive · Contract: Permanent, 37.5 hours per week · Hours: Full Time, 9am - 5pm, Monday to Friday · Location: Near Solihull plus Hybrid working · Salary: £30,000 - £35,000 per annum, plus an attractive bonus scheme · Benefits: 25 days holiday plus ...
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Customer Service Executive
6 days ago
Totally Recruitment Limited Walsall, United KingdomDo you have a passion for delivering outstanding customer service? · Totally Recruitment Ltd are seeking experienced Customer Service Executive for our client located in Walsall. · Our client is a well-established on-line multi-channel retail business specialising in LED light bu ...
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Customer Service Executive
23 hours ago
Reed Business Support Sutton, United KingdomMy client is looking to recruit a Customer Service Executive to join their team. In return you will get an excellent salary and wonderful benefits. This role would suit someone who has proven Customer service experience and a wonderful telephone manner withthe ability to respond ...
Customer Services Executive - Hinckley, Leicestershire, United Kingdom - Ultimate Banking
Description
This is a great opportunity to work for a highly customer focussed and established mortgage and savings provider where you will be putting the customer first, in a progressive role.
Reporting to the Head of Customer Operations, the Customer Outcomes Manager is a new role to the business and will be responsible for customer outcome and quality measurement and testing, to ensure customer facing teams and colleagues are focused on delivering good outcomes and quality service in line with their values and customer promise.
The Customer Outcomes Manager will provide feedback, support, and challenge to business areas to drive better outcomes for members and ensure this approach is engrained in all roles and in all areas of the business.
Accountable for leading a team that review key mortgage and savings customer journeys, to measure if good customer outcomes are being achieved.
Champion a customer-centric approach, ensuring a positive customer experience for all members throughout all aspects of the customer journey.
Develop and maintain the framework and plan for measuring and testing outcomes and quality, ensuring customers in vulnerable circumstances are included.
Utilise outcome data to identify and investigate root cause and trend analysis for testing.Production of MI and reporting, including presentation, insight, and challenge at internal governance meetings to support Society decision making.
in financial services sector, and a depth of knowledge within mortgage and savings.about delivering service excellence and a drive to achieve the best outcome for the customer.
on accuracy and quality, and evidence of utilising data analysis to influence operational decisions.
understanding of regulatory compliance and risk management.
Our client is looking for candidates who are highly customer focussed and with an approach of 'has the customer had the right experience'.The successful candidate will likely come from a customer process / operations background and use data to inform / measure decisions.
You will live within commutable distance, long term circa.2 days a week but for the first months in the role you will be more regularly onsite as you set up and manage the team.
Customer Services Executive professionals in Hinckley
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Miss Alka
Believe in care and help as an inbuilt quality.