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    Head of Underwriting Delivery - London, United Kingdom - Munich Re Specialty Group

    Munich Re Specialty Group
    Munich Re Specialty Group London, United Kingdom

    1 hour ago

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    Description

    The Role

    Reporting to the Director of Operations Delivery, this role will lead and continue to shape a newly created team, Underwriting Delivery. This is a new department being established in Operations in line with the overarching transformation goals of Munich Re's Global Specialty Insurance (GSI) and Munich Re Specialty Group (MRSG) which will evolve and build out over time. You will be working very closely with our Underwriting team and the ability to create a strong, and collaborative working relationship with our underwriting colleagues is essential.

    You will establish, manage, and report on, market leading underwriting services being provided by the Underwriting Delivery teams. Your role will include:

  • Managing the recruitment and training of the team
  • Managing resources in line with business demand/requirements
  • Managing and liaising with key stakeholders in Underwriting, Operations, Risk & and other functions, as required
  • Transitioning (planning and delivery) services into the Underwriting Delivery Team
  • Maintaining, if not exceeding, and contractually agreed service levels to support Underwriting in the achievement of its strategic goals
  • Performance monitoring and reporting of services provided to internal customers in a regular schedule
  • Continuous improvement of services provided by the Underwriting Delivery Team, leveraging process improvement and technology

    • What we are looking for

    We are keen to speak with candidates who have proven experience in creating, leading and guiding high performing service delivery teams. The right candidate will be energetic, meticulously focused on client service delivery and have extensive experience in working in the specialty insurance market in London (Company market and Lloyd's).

    Key Skills & Experience

  • Experience of managing large teams across several locations
  • A proven record of positive staff development
  • Experience as an Underwriter or part of an Underwriting Team, delegated underwriting and/or underwriting management & oversight.
  • Sound understanding of commercial and specialty insurance markets and insurance operations, including Lloyd's and Company Market
  • Excellent organisational, multi-tasking and time management skills
  • Strong analytical and problem-solving skills and ability to translate into impactful recommendations
  • Confirmed leadership skills and ability to make decisions
  • Strong interpersonal communication skills, both written and verbal
  • Ability to work in a fast-paced environment, accommodate multiple priorities, and be adaptive to change
  • Comfortable to switch between big picture and detail
  • Achieve clarity where others see complexity
  • Ability to work as an effective team member, across a diverse group of backgrounds, and skillsets

    • Your career with us

    At MRSG, you will find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more

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